Communications Advisor

City Of Edmonton; Edmonton; Hybrid; CAD 68,000 - 85,000; Full time

Job summary

City of Edmonton is seeking a Communications Advisor to help elevate how the City communicates with Edmontonians and the media. You will champion plain language, design training, and ensure messaging is clear, consistent and impactful.

You will work across departments, providing strategic advisory services, editing media materials and supporting media relations, crisis communications and campaigns in a dynamic municipal setting.

Qualifications

• Post-secondary degree or diploma in communications, public relations, journalism or a related field.
• Minimum two years of professional experience in public relations/public affairs/communications/media relations or equivalent with a four-year degree, or four years with a two-year diploma.
• Strong writing, editing and CP Style adherence; client advisory capabilities.

Responsibilities

• Develop, implement and monitor communications plans aligned with the Corporate Reputation Strategy.
• Review and edit media products for CP Style compliance and branding.
• Provide strategic communications advisory services to Corporate Communications groups.
• Lead development and execution of integrated marketing communications strategies across multiple content types.
• Support media relations, issues management and crisis communications as required.

Skills

Written communication

Verbal communication

Editing

Facilitation

Education

Post-secondary degree or diploma in communications, public relations, journalism

Tools

Spreadsheets

Media scheduling tools

CP Style knowledge

Job description

Job Number: 56345Are you a strategic, articulate communicator with a passion for building trust, championing plain language and helping shape communications standards? The Reputation and External Communications team, in the Corporate Communications section, is seeking a collaborative and proactive Communications Advisor to help elevate how the City communicates with Edmontonians and the media.In this role, you will be instrumental in executing our Corporate Reputation Strategy, serving as a trusted advisor and champion of clear, accessible communications. From designing and facilitating plain language training to quality-assuring media products and delivering strategic client counsel, your work will ensure City messaging is clear, consistent and impactful.If you are an exceptional editor, skilled facilitator and strategic thinker who thrives in a dynamic municipal environment, we want you on our team!As part of the unit's Centre of Excellence that protects and enhances the City’s reputation, you will collaborate with cross-departmental teams to build operational guidelines, provide specialized client support and deliver quality media materials. This role balances long-term reputation-building initiatives and capacity training with daily editorial review and tactical communications delivery.What will you do?Develop, implement and monitor communications plans aligned with the Corporate Reputation Strategy to maintain and enhance public trust with EdmontoniansMaintain, update and promote the City’s Plain Language Guide, designing and facilitating workshops, presentations and coaching sessions to build communications capacity across the organizationReview and edit media products (including news releases, media advisories, and public service announcements) for consistent tone, CP Style compliance, visual brand standards, appropriate links/images and correct formattingSupport the programming, scheduling and distribution of corporate media products, participating in planning discussions and campaign debrief sessions to provide tactical insightProvide dedicated strategic communications advisory services to Corporate Communications functional areas, including Corporate Research and EngagementLead and collaborate on the development and execution of integrated marketing communications strategies, managing diverse content products such as briefing notes, media products, web copy, social media content, internal communications, reports and moreProvide writing, editing and tactical support for media relations, corporate priorities, issues management and crisis communications as requiredSupport media relations projects that advance the City’s reputation and media relationshipsAssist in creating, updating, and maintaining team workflows, guidelines, templates and the media relations staff manualQualifications:Completion of a post-secondary degree or diploma program with coursework in communications, public relations, journalism or a related fieldAt least two years of professional experience in a public relations, public affairs, communications, media relations or public information role with a four-year degree, or four years of experience with a two-year diplomaSkills required for success:Knowledge of mass communication principles, public relations techniques and media relations best practicesExcellent written and verbal communication skills, including strong proofreading, editing and strict adherence to Canadian Press (CP) Style guidelinesExceptional attention to detail and strong organizational skills to manage competing priorities and consistently meet tight deadlinesStrong consulting and interpersonal skills to build collaborative working relationships across departmental communications teamsStrong facilitation, presentation, and coaching abilities to deliver effective training sessions across various organizational levelsFlexibility and adaptability to navigate shifting corporate priorities, evolving technology and fast-paced crisis communications scenariosCompetency in administrative platforms, media scheduling tools, spreadsheets and basic data analysisAlignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)Embracing a culture of equity, diversity, reconciliation, and inclusionWork Environment:Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefitsUp to one temporary full-time position for up to 11 monthsHours of Work: 33.75 hours per weekSalary Range: $48.841 - $61.547 (Hourly)Recruitment Consultant: KE/SBEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.Classification Title: Public Info Officer IIPosting Date: Oct 29, 2026Closing Date: Nov 12, 2026 11:59:00 PM (ABT)Number of Openings (up to): 1 - Temporary Full-timeUnion : CSU 52Department: Office of the City ManagerWork Location(s):11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4