Communication Clerk ED (GMCH) #2025-118

Wellington Health Care Alliance (WHCA); Fergus; On-site; CAD 30,000 - 60,000; Full time

Job summary

Groves Memorial Community Hospital is seeking a temporary full-time Communication Clerk for their Emergency Department. This role involves providing critical communication support, managing patient information, and ensuring efficient operation of hospital clerical tasks. Applicants should possess relevant qualifications in medical terminology and office administration, with strong organizational and communication skills.

Qualifications

• Skilled in medical terminology and office administration.
• Minimum 1 year of unit clerk experience preferred.
• Must provide a Police Vulnerable Sector Check.

Responsibilities

• Facilitating communication and providing clerical support in the Emergency Department.
• Processing physician orders and managing patient registrations.
• Maintaining switchboard duties and organizing staffing needs.

Skills

Communication

Organizational Skills

Computer Applications

Education

Medical terminology course

Medical Office Administration Certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Meditech programs

Job description

June 10, 2025

GROVES MEMORIAL COMMUNITY HOSPITAL

POSTING #2025-118

COMMUNICATION CLERK – EMERGENCY

(TEMPORARY FULL TIME)

A temporary full time Communication Clerk opportunity is available in the Emergency Department of Groves Memorial Community Hospital.

This position is unionized with UNIFOR, Local 1106.

Responsibilities:

This position is responsible for facilitating effective communication and providing reception and clerical support to the Emergency Department including:

• Electronic Registration/Admission/Discharge/Transfer of Emergency Department patients
• Assessing medical records
• Reporting requirements on provincial web based programs
• Responding to patient and health care team requests by phone and in person
• Word processing
• Processing physician orders, consultations
• Chart assembly, filing, requisition completion, form photocopying
• Arranging tests/procedures and transportation
• Maintaining clerical supplies in the department
• Answering dispatch phones, organizing Critical
• Assisting with daily staffing needs and call in procedures
• Maintaining switchboard duties after hours.

Qualifications:

• Medical terminology course required
• Medical Office Administration Certificate (or related program) preferred
• Minimum 1 year unit clerk experience within the last three (3) years with preference being given to those with Emergency experience.
• Skilled in computer applications including Microsoft (Word, Excel, Outlook) and Meditech programs (ADT and Order Entry an asset)
• Excellent clerical proficiency
• Exceptional communication and interpersonal skills
• Strong organizational and time management expertise to cope in a challenging and often stressful environment
• Documented dependability (excellent attendance record)
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment prior to being hired
  

Hours of Work: The successful candidate must be able to work all assigned shifts by the hospital including nights, weekends and statutory holidays.Current shifts are 11.25 hours.

Salary: $25.31 - $27.04 per hour

Interested applicants please submit your cover letter and resume on BambooHR at the following link:https://whca.bamboohr.com/jobs by 4:00 pm on June 18, 2025.

INTERNALapplicants please apply with your work email address.

EXTERNALapplicantsare considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.