Communication Audit Consultant

Job Posting : Communication Audit Consultant

Position : Communication Audit Consultant

Location : British Columbia

Pay Rate : $50 - $75 per hour

Schedule : Monday to Friday, 8:30 AM to 4:30 PM (Morning Shift)

About the Role :

We are seeking a talented and motivated Communication Audit Consultant to conduct a comprehensive review of our Communications & Civic Engagement Services. This is a unique opportunity to engage with various stakeholders, assess existing workflows, and provide actionable recommendations for improvement. The ideal candidate will possess strong analytical and strategic thinking skills, alongside a passion for enhancing communication effectiveness.

Key Responsibilities :

1. Communications Audit :

• Conduct a thorough review of our department’s materials, processes, roles, and service delivery.
• Evaluate existing workflows and decision-making processes for effectiveness.
• Identify overlaps, gaps, and inefficiencies in communication planning and execution.
• Offer actionable recommendations to improve efficiency and alignment with organizational priorities.

• Identify redundancies affecting timely information flow within and across departments.
• Assess workflows and facilitate cross-departmental collaboration.
• Conduct interviews with key staff to understand service expectations and pain points.
• Recommend strategies for streamlining internal processes.
• Gather feedback from key stakeholders on communication needs and gaps.
• Define clear service expectations for Council support.
• Propose structured processes for responding to Council requests.
• Review social media channels for engagement, reach, and effectiveness.
• Determine the value of each platform in achieving communication goals.
• Recommend strategic purposes for each channel to maximize impact.

• Develop strategies to gather public input on communications.
• Analyze community expectations for communication channels and messaging.

• Analyze feedback from staff and stakeholders to pinpoint key brand attributes.
• Define the communications tone, voice, and identity for the organization.
• Provide a framework for integrating these attributes into all communications.

• Deliver a concise summary report with findings and recommendations.
• Create an implementation roadmap for optimizing communications functions.
• Present key findings and proposed next steps to leadership.

Qualifications :

• Proven experience in communications, organizational development, or a similar field.
• Strong analytical skills and experience conducting audits or assessments.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with diverse stakeholders.
• Experience in social media strategy is a plus.

Apply Now!

If you are a strategic thinker with a passion for enhancing communication processes, we invite you to submit your proposal for this role. Please include your resume and a brief cover letter outlining your relevant experience and approach to conducting a communication audit at [emailprotected]

Contract length : 2 months (with possibility of extension)

Expected hours : 5 – 30 per week

Ability to commute / relocate :

• BC : reliably commute or plan to relocate before starting work (preferred)