Commercial Warranty Administrator

IKO North America; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading roofing materials manufacturer is seeking a Commercial Warranty Administrator in Brampton. The successful candidate will manage warranty claims and documentation while supporting commercial sales and customer service teams. This entry-level position offers competitive salary and benefits, fostering professional growth within a diverse organization.

Benefits

Competitive salary

Comprehensive health and benefits plan

Matched retirement savings program

Opportunity to grow within a diverse and inclusive organization

Work with an industry-leading manufacturing company

Responsibilities

• Collect and enter data related to warranties and claims.
• Prepare files for management approval and issue warranties promptly.
• Coordinate with the commercial team regarding documentation issues.
• Follow up with customers on missing documents and provide updates.
• Support residential customer service and administrative teams.

Skills

Excellent organizational skills

Experience in a high-volume, fast-paced call center environment

Strong communication skills

Self-motivated and able to work independently with minimal supervision

Job description

Join to apply for the Commercial Warranty Administrator role at IKO North America.

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IKO Industries Ltd. is a market leader in manufacturing roofing and building materials. As a Canadian owned and operated business with global production facilities, we have a longstanding success in the roofing industry. Our core values are quality, integrity, and trustworthiness, which are reflected in our team members — like you!

Job Description

The successful candidate will work with the Canadian Warranty Services team, providing service to commercial sales, contractors, distributors, and building owners by processing and issuing warranty documents and handling warranty claims.

What’s In It For You?

• Competitive salary
• Comprehensive health and benefits plan
• Matched retirement savings program
• Opportunity to grow within a diverse and inclusive organization
• Work with an industry-leading manufacturing company

Responsibilities

• Collect and enter data related to warranties and claims
• Prepare files for management approval and issue warranties promptly
• Coordinate with the commercial team regarding documentation issues
• Follow up with customers on missing documents and provide updates
• Support residential customer service and administrative teams

Ideal Candidate

• Excellent organizational skills
• Experience in a high-volume, fast-paced call center environment
• Strong communication skills
• Self-motivated and able to work independently with minimal supervision

At IKO, we value our employees’ contributions and invest in their growth. We promote a workplace that emphasizes teamwork, integrity, and professional development. We offer competitive compensation and benefits, fostering a supportive environment.

IKO is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. Accommodations are available upon request during the hiring process.

Additional Information

Seniority level: Entry-level

Employment type: Full-time

Industry: Wholesale Building Materials

Note: This job posting is active and not expired.