Commercial Tire Dispatch Specialist

Fort Garry Industries; Mississauga; On-site; CAD 42,000 - 54,000; Full time

Job summary

Fort Garry Industries is seeking a Commercial Tire Dispatcher to coordinate and dispatch service technicians and mobile trucks to customer locations, including trucking fleets and commercial sites. The role focuses on efficient handling of service calls, safe operational practices, and delivering high-quality service with a customer-first approach.

The ideal candidate will be highly organized, able to prioritize emergencies in a fast-paced environment, and coordinate with internal teams to

Qualifications

• Ideal candidate is highly organized and customer-focused.
• Able to work in a fast-paced environment and prioritize emergencies.

Responsibilities

• Dispatch and schedule commercial tire service technicians and trucks.
• Prioritize service requests by urgency, location, and travel time.
• Monitor progress, arrivals, and completion of jobs.
• Communicate updates and ETA to customers.
• Coordinate with shop, warehouse, sales, and technicians to confirm readiness.
• Maintain accurate dispatch logs and records.
• Support fleet inspections and preventive maintenance programs.
• Identify opportunities to improve routing efficiency.

Job description

Fort Garry Industries is seeking a Commercial Tire Dispatcher to coordinate and dispatch service technicians and mobile trucks to customer locations, including trucking fleets and commercial sites. The role focuses on efficient handling of service calls, safe operational practices, and delivering high-quality service with a customer-first approach.

The ideal candidate will be highly organized, able to prioritize emergencies in a fast-paced environment, and coordinate with internal teams to