Commercial Servicing Administrator (12 Month Contract)

Equitable Bank; Regina; On-site; CAD 50,000 - 70,000; Full time

Job summary

Equitable Bank is seeking a Commercial Servicing Administrator to handle the daily operations of loans, ensuring superior customer service and timely transaction processing. This role requires at least 2 years of mortgage administration experience, excellent attention to detail, and the ability to manage multiple priorities effectively.

Benefits

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity / Parental top-up

Generous vacation policy

Virtual events for colleague connection

Annual professional development allowance

Comprehensive Career Development program

Qualifications

• Minimum 2 years mortgage administration experience.
• Understanding of real estate transactions and AML.
• Bilingual considered an asset.

Responsibilities

• Support daily loan operations including reconciliations and advances.
• Communicate with internal and external contacts for transaction efficiency.
• Contribute to special projects and policy updates.

Skills

Attention to detail

Time management

Verbal communication

Written communication

Education

Bachelor's degree in Commerce

Tools

MS Office (Excel)

CyberQuery

PPLUS

Job description

The core parts of your role would be to :

• The Commercial Servicing Administrator will be responsible for supporting the Commercial Servicing Specialist by handling the daily operations of loans including but not limited to monthly payment reconciliations, subsequent advances and repayments while ensuring as much automation on PPLUS as possible and properly managing priorities in order to meet prescribed deadlines. (40%)
• In addition, the incumbent will be responsible for submitting partial discharges for approval to management, updating the monthly Inventory Report with unit sales, reviewing Inventory loans for quarterly paydown requirements. (35%)
• On a daily basis, the incumbent will communicate with internal contacts (funders, underwriters, managers, and commercial mortgage sales staff) and external contacts (Lending Partners, mortgage brokers, solicitors, and clients) to ensure transactions are processed in a timely and efficient manner in order to deliver superior customer service. (10%)
• The incumbent will also be working with the Payments Department in Mortgage Services regarding any loan payment inquiries that arise. (10%)
• The incumbent will be responsible for contributing to special projects as assigned from time to time, including the development of user guide instructions and updates to policies and procedures within Commercial Administration. (5%)

Let's Talk About You!

• Bachelors’ degree in Commerce or equivalent work experience (accounting skills are essential)
• Have a minimum of 2 years’ mortgage administration experience
• Comprehensive knowledge of real estate transactions and AML
• Excellent working knowledge of MS Office (primarily excel), CyberQuery and PPLUS
• Outstanding attention to detail
• Strong time management and organizational skills demonstrating the ability to handle multiple competing priorities
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
• Bilingual an asset

Job Complexities / Thinking Challenges

• The position requires the incumbent to be a self-starter and make sound decisions as efficiently as possible. Commercial mortgages can be complex in nature, requiring in-depth reviews of documentation, which will require creative and innovative thinking and problem solving. The incumbent will be continuously challenged by information requirements and multiple competing activities, many of which will be time sensitive.
• As well, the incumbent will be required to communicate information that may be complex in nature, support new Company initiatives and understand the impact process changes’ may have on other functional areas within the Company. Understanding company guidelines and policies is critical with assisting the department in making sound lending decisions.

What we offer [For full-time permanent roles] Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan???? Maternity / Parental top-up while you care for your little one Generous vacation policy and personal days Virtual events to connect with your fellow colleagues Annual professional development allowance and a comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

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