Commercial Sales Associate

Sherwin-Williams; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

A leading company in the paint industry seeks a Branch Coordinator in Vancouver to engage with commercial paint customers and ensure their needs are met. The role includes maintaining high standards of service, managing sales transactions, and building relationships with clients. Candidates should have a keen interest in customer service and the ability to work effectively in a team environment. This opportunity offers the chance to work in a supportive atmosphere while promoting excellent product knowledge.

Qualifications

• Must be at least 18 years old and authorized to work in Canada.
• Valid driver's license required.
• Experience in retail or customer service preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers by determining needs and presenting products.
• Process sales transactions accurately and maintain records.

Skills

Customer service

Sales

Communication

Relationship building

Bilingual capabilities

Education

High School diploma or GED

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. The individual selected for this role will be expected to work at Store #8871, located at: 1250 Venables St. Vancouver, BC V6A 2E4 Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales