Commercial Paint Solutions Specialist

Sherwin-Williams; Kelowna; On-site; CAD 42,000 - 54,000; Full time

Job summary

Sherwin-Williams in Kelowna is seeking a Branch Coordinator who collaborates with commercial paint customers to identify needs, answer product questions, and recommend effective solutions. The role involves resolving customer concerns, maintaining product quality and store presentation, and supporting deliveries from Store #1491.

The position emphasizes high customer satisfaction, teamwork, and upholding Sherwin-Williams standards in a busy retail environment in Kelowna, BC.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays

Skills

Multilingual ability

Education

High School diploma or CAEC

Job description

Sherwin-Williams in Kelowna is seeking a Branch Coordinator who collaborates with commercial paint customers to identify needs, answer product questions, and recommend effective solutions. The role involves resolving customer concerns, maintaining product quality and store presentation, and supporting deliveries from Store #1491.

The position emphasizes high customer satisfaction, teamwork, and upholding Sherwin-Williams standards in a busy retail environment in Kelowna, BC.