Commercial Sales Associate

Sherwin-Williams; Cambridge; On-site; CAD 22,000 - 30,000; Full time

Job summary

Sherwin-Williams in Cambridge, ON is seeking a Branch Coordinator to help customers, answer questions about products, and maintain high store standards. You will work at Store #768858, performing sales, inventory, and delivery support while delivering top‑notch service.

The role emphasizes product knowledge, accurate transactions, teamwork, and a commitment to safety and company policies. Bilingual skills are a plus, with opportunities for growth in a dynamic retail environment.

Qualifications

• Must be at least eighteen years old and legally authorized to work in Canada.
• Valid, unrestricted Driver’s License (if required for deliveries).
• Experience in retail, delivery, or customer service preferred.
• Ability to lift up to 50 lbs frequently and 70 lbs on occasion.

Responsibilities

• Provide excellent sales service and assist customers in person or by phone.
• Determine customer needs and present appropriate products and services.
• Build relationships with wholesale customers and maintain stock and displays.
• Process sales transactions accurately and follow store procedures.
• Assist in deliveries and load/unload trucks as needed.
• Keep product knowledge up-to-date and discuss options with customers.
• Adhere to inventory control procedures and strive to improve sales.

Skills

Customer service

Sales

Product knowledge

Communication

Bilingual (English/French)

Education

High school diploma

Tools

POS system

Stock management

Job description

Job Description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

The individual selected for this role will be expected to work at Store #768858, located at: 15 Sheldon Dr, Unit 6, Cambridge, ON N1R 6R8.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive, trusting relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

• Life ... with rewards, benefits and the flexibility to enhance your health and well-being
• Career ... with opportunities to learn, develop new skills and grow your contribution
• Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

A general description of benefits offered can be found at https://www.benefitscentre.ca/sherwin/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

This posting is for an existing vacancy.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.