Commercial Manager

InsuranceWorks.ca; Calgary; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading organization in insurance is searching for a Commercial Manager to lead a dynamic team in Calgary. The role involves inspiring and coaching professionals, shaping strategies for performance, and building strong relationships with stakeholders. The company offers a competitive salary, customizable benefits, and opportunities for professional growth within a supportive culture focused on values.

Benefits

Competitive salary and bonus structure

Customizable benefits for wellbeing

Contribution matching for financial planning

Supportive culture focused on leadership impact

Opportunities for growth in a values-based organization

Qualifications

• 3-5 years of experience in commercial insurance operations.
• Proven track record in leading teams and delivering results.
• Strong organizational and relationship-building skills.

Responsibilities

• Inspire and coach a team of commercial insurance professionals.
• Shape strategies for performance, retention, and client success.
• Monitor operational and financial performance through KPIs.

Skills

Leadership

Team Building

Performance Coaching

Decision-Making

Conflict Resolution

Client Solutions Delivery

Education

Alberta General level 2 licence or willingness to obtain

Job description

We’re seeking an experienced, vibrant and forward-thinking CommercialManager to lead a high-performing insurance team. If you're passionate about developing people, optimizing operations, and delivering exceptional service, this could be the next big step in your career.

This is an exciting opportunitywith an established organization that values professional growth, collaboration, and purpose-driven work. Our client is also open to profiles on the company side of the business who are willing to obtain their licensing.

What You’ll Be Responsible For:

Inspire, coach, and support a team of commercial insurance professionals

Shape and execute strategies that drive performance, retention, and client success

Provide day-to-day guidance, development, and mentorship to your leadership team

Align internal efforts with organizational goals through effective planning and communication

Build and strengthen relationships with market partners and key stakeholders

Lead hiring, onboarding, and succession planning initiatives within your team

Implement tools and processes to enhance the client journey and overall service delivery

Monitor and improve operational and financial performance through KPIs and reporting

Foster a team culture that encourages accountability, growth, and collaboration

What You Bring to the Table:

3-5 years of experience leading commercial insurance operations

A proven track record of building strong, engaged teams

Strong decision-making, conflict resolution, and performance coaching skills

An understanding of client needs and the ability to deliver thoughtful solutions

Confidence working with insurer partners and navigating market conversations

Commercial sales experience is a strong asset

• Alberta General level 2 licence or willing to obtain

Excellent organizational, communication, and relationship-building skills

Ability to manage priorities in a fast-paced, evolving environment

Why You’ll Want to Join:

Competitive salary and bonus structure

Customizable benefits that support your physical and mental wellbeing

Contribution matching programs for long-term financial planning

A supportive culture where your leadership makes a visible difference

Opportunities to grow within a values-based organization that invests in its people

If you’re a collaborative, results-oriented leader ready to shape the future of a thriving commercial insurance team, I would love to connect.