Commercial Lines Insurance Broker

TEEMA Solutions Group; Acton; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is on the lookout for a skilled Commercial Lines CSR to join their dynamic team. This role is perfect for those who thrive in a customer-facing environment and are eager to support and mentor colleagues. You'll be instrumental in providing top-notch service, reviewing policies, and ensuring clients receive the best coverage tailored to their needs. With a commitment to diversity and inclusion, this company fosters a people-focused culture that values growth and adaptability. If you're ready to take your career to the next level in a supportive and innovative setting, this opportunity is for you.

Benefits

Competitive Commission

Hybrid Work Environment

Uncapped Growth Potential

People-Focused Company Culture

Qualifications

• RIBO licensed with 2+ years as a Commercial Insurance Broker.
• Strong analytical and customer service skills required.

Responsibilities

• Support the Commercial sales and customer service team with superior service.
• Review policies and provide coaching and support to brokers.

Skills

Commercial Insurance Knowledge

Customer Service Skills

Analytical Skills

Coaching and Mentoring

Adaptability

Education

RIBO License

2+ Years Experience as a Commercial Insurance Broker

Tools

Online Quoting Portals

Job description

Billyard Insurance Group is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 65 locations across Ontario, Alberta, New Brunswick, and Nova Scotia. We’re also proud to have been recognized on Insurance Business Canada’s Top Brokerages list for the last three years and named one of Canada’s Top Growing Companies on the Globe and Mail’s Report on Business in 2020 and 2021. We have also been named a Top Insurance Employer for two years in a row.

BIG is seeking an experienced Commercial Lines CSR to join our growing team at our BIG Office in Acton. This role requires a relationship-oriented individual with strong organization and analytical skills. You will need to be comfortable in both a customer-facing role, as well as an internal role coaching, mentoring, and supporting our BIG Brokers in Commercial Lines.

What does the Commercial Lines Insurance Broker do?

1. Support the Commercial sales and customer service team while providing a superior level of service.
2. Review policies and recommended coverages based on individual consumer need.
3. Provide coaching, mentoring, and support throughout the brokerage.
4. Adhere to the underwriting criteria set out by our broker partners.
5. Follow-up, co-ordinate and follow up on client documents.
6. Provide New Business quotes obtained through BIG Leads and Direct Telephone requests.
7. Review coverage and risk with new clients prior to sending New Business Submissions to markets for pricing.
8. Become proficient with online quoting portals with all carriers.

Does this sound like you?

1. RIBO licensed.
2. 2+ years as a Commercial Insurance Broker.
3. You ‘Think BIG’. Growth & finding ways to challenge yourself to be better is in your DNA.
4. You’re resilient, adaptable & embrace change.
5. You take care of others and support your colleagues, clients & communities. You’re professional and polite especially in tough situations.
6. You embrace technology and are quick to learn new systems & portals.
7. Powerbroker experience an asset.

If you don't meet every single requirement but you're excited by this role, apply anyway! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At BIG, we are dedicated to building a diverse and inclusive workplace. Whether it is this role, or a similar role - you may just be the right fit, so we encourage you to take the leap!

What we offer

1. Opportunity to work for Canada’s fastest organically growing insurance brokerage.
2. Competitive Commission.
3. People-focused company culture.
4. Hybrid work from home / in office environment.
5. Uncapped growth potential.

Our Commitment to Diversity, Inclusion and Belonging

Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed and included. We believe Diversity, Inclusion & Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Our Commitment to Accessibility

Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at [e-mail].

Please note that all applicants must be legally eligible to work in Canada.