Commercial Lines Account Manager, SME

019981 Hub International Ontario Limited; Sarnia; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance brokerage in Sarnia is seeking an experienced Account Manager to manage client relationships, negotiate insurance coverage, and achieve new business growth. Candidates should have at least 2 years of industry experience and a RIBO license. This role offers competitive compensation, flexible work arrangements, and a comprehensive benefits package.

Benefits

Competitive compensation

Flexible work arrangements

Comprehensive benefits package

Training programs

Discounts on events and personal insurance

Qualifications

• RIBO license required.
• Typically 2+ years of experience in the industry or related product line.
• Excellent interpersonal, written, and verbal communication skills.

Responsibilities

• Manage the sales lifecycle by understanding and meeting client needs.
• Negotiate coverage and pricing with insurers.
• Build and maintain strong relationships with stakeholders.

Skills

Client-focused

Interpersonal communication

Time management

Organizational skills

Sales development

Education

RIBO license

2+ years of industry experience

Job description

About The Role

We are seeking an experienced, sales-focused Account Manager with strong time management and organizational skills. This role is within a professional, fast-paced environment and is newly created within the SME Department to support the "Project Elevate" initiative, aimed at growing HUB's small business segment.

What You’ll Do

• Manage the sales lifecycle by understanding and meeting client needs.
• Negotiate coverage and pricing with insurers to provide optimal solutions.
• Build and maintain strong relationships with internal stakeholders, carrier partners, underwriters, and clients to facilitate efficient submissions.
• Ensure timely collection of accounts receivable.
• Prepare and monitor insurance submissions, proposals, and summaries as needed.
• Support the Account Assistant team with client administration when required.
• Advocate for clients during claims processes and engage with the claims team on critical issues.
• Achieve new business growth and client retention targets.
• Support cross-selling and up-selling initiatives.
• Assist the SME Team with additional tasks such as vacation coverage, renewals, and program support.

Qualifications and Expertise

• RIBO (Registered Insurance Broker of Ontario) license required.
• Typically 2+ years of experience in the industry or a related product line, preferably in commercial risk.
• Client-focused with a commitment to delivering positive customer experiences.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational and time management abilities.
• Responsive, with a sense of urgency and adaptability to changing priorities.
• Self-motivated with a passion for new business development and closing sales.
• Team player capable of collaborating effectively with internal and external stakeholders.

Elevate Your Career with HUB International

Joining HUB International means aligning your career with a leading insurance brokerage. Our extensive network of over 20,000 professionals across 500 offices in North America offers a platform for stability and significant growth opportunities. For more about our values and vision, please explore our website.

Your Advancement and Well-being: Our Priority

We value our team’s well-being and professional growth, offering:

• Competitive compensation, incentives, bonuses, and earning opportunities.
• Flexible work arrangements and generous time-off policies.
• A comprehensive benefits package, including company-matched RRSPs.
• Training programs, tuition reimbursement, and development opportunities.
• Reimbursements for professional licensing and memberships.
• Exclusive discounts on events, travel, accommodations, and personal insurance.

Culture and Belonging: Our Commitment

We foster an inclusive culture where every team member’s unique perspectives are valued. We are committed to accessibility and encourage applicants to request accommodations during the recruitment process.

Service: Our Ethos

Our dedication to service extends to clients, employees, and communities through local initiatives and community engagement.

By joining HUB, you become part of a team that values your skills, encourages your growth, and recognizes your contributions.

Department: Account Management & Service

Required Experience: 2-5 years

Required Travel: Negligible

For accessibility support or assistance with the application process, please contact our recruiting team. This contact is solely for accommodation requests.