Commercial Lines Account Manager, SME

HUB International; Sarnia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premier insurance brokerage is looking for an experienced Account Manager to support its growth strategy. Responsibilities include understanding client needs, negotiating with insurers, and managing insurance submissions. Applicants must have a RIBO license and at least 2 years of relevant experience. The company offers competitive compensation, benefits, and a commitment to professional development.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

HUB-sponsored training programs

Professional licensing reimbursements

Exclusive discounts on services

Qualifications

• Minimum of 2 years experience in commercial risk setting.
• Ability to deliver positive customer experiences.
• Responsive and adaptable to changing priorities.

Responsibilities

• Meet new clients’ needs throughout the sales lifecycle.
• Negotiate with insurers for coverage and pricing.
• Prepare and monitor insurance submissions.
• Advocate for clients during the claims process.

Skills

Time management

Organizational skills

Client-focused

Professional communication skills

Sales negotiation

Education

RIBO license

Job description

About The Role

We are looking for an experienced sales focused Account Manager with strong time management and organization skills, in a professional and fast paced environment. This is a newly created position within the SME Department to execute on “Project Elevate” in support of HUB’s small business growth strategy.

What You’ll Do

• Sales – understanding and meeting new clients’ needs, throughout the sales life-cycle.
• Negotiate with insurers for coverage and pricing to provide the best possible client solution.
• Establish and maintain strong rapport with internal stakeholders, carrier partners/underwriters and clients to assist with efficient submission process
• Ensure Account Receivables are collected in a timely manner.
• Prepare and monitor insurance submissions, proposals, and summaries of insurance (when required).
• When necessary, provide support to Account Assistant team in handling client administration
• Advocate for clients during claims process; Engage claims team on critical claims matters.
• Fulfil new business growth and client retention targets.
• Support and promote cross-sell/up-sell initiatives.
• Provide additional support to the SME Team as required including but not limited to vacation back-up, overflow renewals, program support.
  
  

Qualifications And Expertise That Pave The Way For Success

• RIBO (Registered Insurance Broker of Ontario) license Required
• Typically, 2+ years of industry, or product line experience preferably in commercial risk setting
• Client-focused with the ability to deliver positive customer experience
• Professional interpersonal and, communication skills both written and verbal
• Effective organizational and time management skills
• Responsive with a sense of urgency and ability to adapt to changing priorities
• Self-started with a genuine passion for new business and opportunities to close sales
• Team player with the ability to work collaboratively with internal and external stakeholders and clients
  
  

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, We Place Immense Value On The Well-being And Professional Development Of Our Team. Here’s What You Can Look Forward To As Part Of The HUB Team

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding
  
  

Culture and Belonging: Our Commitment

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

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