Commercial Lines Account Manager, Professional Liability

Hub International Insurance; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A national insurance brokerage in Toronto is seeking an experienced Account Manager to manage client accounts and ensure retention and growth. The ideal candidate has 5-7 years of experience in professional liability and strong client management skills. Key responsibilities include communication with clients, coverage analysis, and collaboration with the account team. This full-time position offers a competitive compensation package and career advancement opportunities.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Professional growth opportunities

Industry support for licensing

Qualifications

• 5-7 years of experience in professional liability (E&O).
• Ability to manage and mentor support staff.
• Strong knowledge of the commercial insurance industry.

Responsibilities

• Manage an assigned book of business.
• Effective communication with commercial clients.
• Create strategies for account management.

Skills

Client management

Coverage analysis

Communication skills

Negotiation

Analytical skills

Education

RIBO License

CIP/FCIP or CRM Designation

Tools

Epic broker management system

MS Office

Job description

About The Role

Our Professional Services practice is looking for a dynamic and results-oriented Account Manager to join their growing practice in downtown Toronto or Markham. The ideal candidate possesses experience in professional liability / errors and omissions directors and officers liability cyber and property & casualty insurance with an emphasis on professional services firms. This is an ideal role for someone hands-on and client-centric focused on retention and growth. This is an excellent opportunity to work in a specialty practice and to grow the book of business. This role reports to the Vice President Professional Liability.

What Youll Do

• Manage an assigned book of business
• Effective communication with commercial clients
• Creating effective strategies to address client transactions, negotiations, and the ability to lead discussions
• Coverage design / analysis: coverage triggers definitions exclusions claims-made treatment and continuity
• Assume various roles dependent on account: marketing account backup lead broker etc.
• Marketing: Identifies the client or prospects circumstances and places their deal in the marketplace
• Participating in Underwriter conference calls and client meetings
• Helping clients select among competing quotes
• Engages in formal presentations at the C-Level
• Provides feedback for the annual budget planning process
• Collaboration with the account team including coaching and mentoring

Qualifications

• RIBO Licensed
• CIP FCIP or CRM Designation desired
• Typically 5 years experience in professional liability (E&O)
• Experience with the Epic broker management system or other BMS
• Proficient in MS Office: Word Excel PowerPoint and Outlook
• Ability to manage and mentor support staff
• Strong organizational time and client management skills
• Practical communication skills: verbal, written and presentation skills
• Proactive and customer-focused approach
• Resourceful researching skills
• Analytical and strong decision-making skills
• Strong knowledge of commercial insurance industry trends

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network powered by over 20000 dedicated professionals across 500 offices in North America sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision we invite you to explore : Advancement and Well-being : Our Priority

At HUB we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package including incentives bonuses and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package including company-matched RRSPs designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs tuition reimbursement and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events travel accommodations and personal home & auto insurance making your HUB experience even more rewarding

Culture and Belonging

At HUB International we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us know—we’re here to support you. At HUB building an inclusive workplace isn’t just part of what we do—it's at the heart of who we are.

Service : Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

When you join HUB you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged and your contributions have a lasting impact.

Department: Account Management & Service

Required Experience : 5-7 years of relevant experience

Required Travel : Up to 25%

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Key Skills

Administration, Facilities Management, Advocacy, Aerospace, Cloud Computing, Back Office

Employment Type : Full-Time

Experience : years

Vacancy : 1