Commercial Lines Account Manager, Professional Liability

Hub International; Old Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance their professional services practice in downtown Toronto. This role is ideal for someone with a strong background in professional liability insurance and a passion for client-centric solutions. You will manage a diverse book of business, develop effective strategies, and collaborate with a talented team to drive growth. Join a supportive environment that values work-life balance and offers comprehensive benefits, professional growth opportunities, and a commitment to inclusivity. Elevate your career with a company that prioritizes your well-being and professional development.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Tuition reimbursement

Professional licensing reimbursements

Special discounts on events and travel

Qualifications

• 5+ years of experience in professional liability insurance.
• Strong knowledge of commercial insurance industry trends.

Responsibilities

• Manage an assigned book of business and client communications.
• Create strategies for client negotiations and coverage design.

Skills

Professional Liability (E&O)

Client Management

Communication Skills

Analytical Skills

Organizational Skills

Negotiation Skills

Education

Bachelor’s Degree in Business Administration

CIP, FCIP or CRM Designation

Tools

Epic Broker Management System

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

About The Role

Our Professional Services practice is looking for a dynamic and results oriented Account Manager to join their growing practice in the downtown Toronto office. The ideal candidate possesses experience in professional liability/errors and omissions, directors’ and officers’ liability, cyber and property & casualty insurance with an emphasis on professional services firms. This is an ideal role for someone who is hands on and client centric, focused on retention and growth. This is a great opportunity to work in a specialty practice and to grow the book of business. This role reports to the Senior Vice President, Professional Liability.

What You’ll Do

• Manage an assigned book of business

• Effective communication with commercial clients.

• Creating effective strategies to address client transactions, negotiations and ability to lead discussions.

• Coverage design/analysis: coverage triggers, definitions, exclusions, claims made treatment, and continuity

• Assume various roles dependent on account: marketing, account back up, lead broker etc.

• Marketing: Identifies the client or prospects’ circumstances and placing their deal in the marketplace.

• Participating in Underwriter conference calls and client meetings

• Helping clients select amongst competing quotes

• Participates in formal presentations at the C-Level

• Provides feedback for the annual budget planning process

• Collaboration with account team including coaching and mentoring

Qualifications and expertise that pave the way for Success

• Bachelor’s Degree in Business Administration or equivalent

• RIBO Licensed

• CIP, FCIP or CRM Designation desired

• Minimum 5 years’ experience in professional liability (E&O)

• Experience on Epic broker management system or other BMS

• Proficient in MS Office: Word, Excel, PowerPoint and Outlook

• Ability to manage and mentor support staff

• Strong organizational, time and client management skills

• Effective communication skills: verbal, written and presentation skills

• Proactive and customer focused approach

• Resourceful researching skills

• Analytical and strong decision-making skills

• Strong knowledge of commercial insurance industry trends

• Valid Driver’s License and ability to travel up to 25% across Ontario for client meetings

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ .

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards : Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.

• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.

• Exclusive Perks : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Culture and Belonging: Our Commitment

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

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Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma