Commercial Lines Account Manager

Insurance Store; Barrie; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading insurance brokerage in Barrie is looking for a Commercial Lines Account Manager to manage client accounts. The role involves supporting clients with inquiries, policy management, and claims assistance. Ideal candidates will possess a RIBO license and strong communication skills. Offering a full-time position with a salary range of $55,000-$65,000 per year, plus benefits such as health care and paid time off.

Benefits

Company events

Employee assistance program

Extended health care

On-site parking

Paid time off

RRSP match

Qualifications

• RIBO license required; CAIB or equivalent designation preferred or willingness to pursue.
• Ability to thrive in a fast-paced environment.
• Positive demeanor and commitment to high standards.

Responsibilities

• Answer inquiries from clients and insurance companies.
• Handle endorsements, renewals, and policy updates.
• Connect with clients to discuss renewals and provide quotes.
• Assist clients through claims and billing questions.
• Prepare submissions and proposals for new and renewal business.
• Stay updated on industry rates and changes.
• Assist coworkers during absences.

Skills

Communication skills

Problem-solving skills

Organizational skills

Tech-savvy

Education

RIBO license

CAIB or equivalent

Tools

MS Word

MS Outlook

BMS

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Insurance Store

Building the Great Canadian Brokerage, one hire at a time!

Our Collingwood team is excited to be adding a Commercial Lines Account Manager. Reporting to the Director of Commercial Lines, supports and develops the overall performance of their team, while maximizing efficiency and fostering an effortless client experience.

As a Commercial Account Manager , you’ll be the go-to advisor for our clients, providing exceptional commercial account management and acting as the primary link between clients and insurance companies. In this role, you’ll expertly guide clients through the details of their insurance needs while ensuring everything aligns with our brokerage’s standards.

What You’ll Do

• Client & Company Support : Answer inquiries from clients and insurance companies, delivering prompt and professional support.
• Policy Management : Handle endorsements, renewals, and policy updates with an eye for accuracy.
• Relationship-Building : Connect with clients to discuss renewals, provide quotes, and explore new business opportunities.
• Upsell & Cross-sell : Spot chances to recommend products that fit clients' needs.
• Claims & Billing Assistance : Help clients through claims and billing questions to make their experience as smooth as possible.
• Business Development : Prepare submissions and proposals for new and renewal business.
• Industry Engagement : Stay updated on rates, forms, and coverage changes and represent Ives Insurance at industry events.
• Teamwork & Support : Step in to assist coworkers during absences, vacation, and other times when coverage is needed.

What You Bring

Licenses & Certifications : RIBO license required; CAIB or equivalent designation preferred, or a willingness to pursue it.

Skills : Top-notch communication, problem-solving, and organizational skills.

Efficiency : Ability to thrive in a fast-paced environment while maintaining accuracy.

Tech Savvy : Comfortable using MS Word, Outlook, and BMS.

Professionalism : Positive demeanour and appearance, with a commitment to confidentiality and high standards of ethics.

The Details

Work Environment : Frequent use of electronic media.

Local Travel : Occasional use of a personal vehicle for local travel may be required.

Job Type : Full-time

Pay : $55,000.00-$65,000.00 per year

Company events

Employee assistance program

Extended health care

On-site parking

Paid time off

RRSP match

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Insurance

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