Commercial Lines Account Associate, Surety

Horan Securities, Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance firm in Toronto is seeking a Commercial Account Associate to support its Surety Solutions Practice. This role involves executing bond transactions, maintaining client documentation, and communicating with clients and insurers. Candidates should have at least 2 years of administrative experience, preferably in insurance, and possess strong detail-oriented and communication skills. Opportunities for professional growth and a supportive work environment are emphasized.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Tuition reimbursement

Discounts on events and personal insurance

Qualifications

• 2+ years of administrative or client service experience, preferably in insurance.
• RIBO license is a strong asset; if you don’t have it yet, we’ll support you in getting it.
• Bonus points for prior surety or commercial insurance knowledge.

Responsibilities

• Coordinate and execute surety bond transactions across Canada.
• Communicate directly with clients and insurers, delivering prompt responses.
• Maintain accurate, up-to-date client documentation.

Skills

Client service experience

Detail-oriented

Time management

Communication skills

Tech-savvy

Education

High school diploma or equivalent

RIBO license

Tools

Microsoft Office Suite

EPIC

Job description

About The Role

Are you curious, detail-driven, and ready to make your mark in the world of commercial insurance? We’re looking for a Commercial Account Associate to support our dynamic Surety Solutions Practice in downtown Toronto. This is a unique opportunity to build expertise in a specialized and in-demand area of insurance surety bonds while working in a collaborative, forward-thinking environment.

Whether you're early in your career or looking to pivot into something more purpose-driven, this role gives you the chance to learn, grow, and contribute in a big way. You’ll be surrounded by people who care about your development and want to help you build a meaningful career.

What You’ll Do

• Coordinate and execute surety bond transactions across Canada
• Communicate directly with clients and insurers, delivering prompt, professional responses to inquiries
• Maintain accurate, up-to-date client documentation using our internal systems (EPIC)
• Set up electronic files and manage data integrity across platforms
• Support Account Managers with administrative and client service tasks
• Keep our workflows on track with adequate follow-up and abeyance systems
• Jump in where needed, collaboration and adaptability are key

What You’ll Need for Success

• 2+ years of administrative or client service experience, preferably in insurance
• RIBO license is a strong asset; if you don’t have it yet, we’ll support you in getting it
• Bonus points for prior surety or commercial insurance knowledge
• Tech-savvy: Comfortable using Microsoft Office (Word, Excel, Outlook), Adobe, and digital platforms
• You’re obsessed with details and catch the small things that make a big difference
• Stellar time management and organizational skills
• You’re a great communicator: confident in both written and verbal interaction.s
• Team player with a proactive, customer-first mindset
• Curious and eager to learn, and you’re not afraid to ask questions or pitch in

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Culture and Belonging: Our Commitment

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know, we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do, it’s at the heart of who we are.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career, you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: Negligible

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