Commercial Insurance Broker (12-18 months Contract)

BFL CANADA; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

BFL CANADA is seeking a Client Service Representative for their Toronto office. This full-time role involves maintaining and servicing a profitable book of business, engaging with clients and insurers, and requiring strong organizational and communication skills. Join a leading insurance brokerage firm committed to employee well-being and career growth.

Benefits

Flexible work arrangements

Wellness programs

Social activities

Qualifications

• At least 3 years of industry-related experience.
• Strong communication and organizational skills.
• Customer-focused with high attention to detail.

Responsibilities

• Requesting and following up with insurers and clients for information.
• Preparing proposals for renewals and new business.
• Negotiating with insurers and managing changes.

Skills

Communication

Organizational skills

Customer-focused

Attention to detail

Ability to work independently

Teamwork

Tools

Microsoft Office

Intact Broker Portal

EPIC

Job description

Join to apply for the Commercial Insurance Broker role at BFL CANADA.

We are seeking a Client Service Representative (Commercial Insurance Broker) to join our Toronto office!

About the role

As a Client Service Representative, you will maintain and service a profitable book of business according to the company's objectives and individual business plans.

Responsibilities include:

• Requesting and following up with insurers and clients for information, endorsements, or documentation.
• Preparing proposals for renewals and new business.
• Responding to inquiries from clients and underwriters.
• Negotiating with insurers and managing changes, renewals, and new business.
• Reviewing policy documents for accuracy and completeness.
• Creating follow-up actions for outstanding items.
• Marketing new business and renewals as needed.
• Monitoring and following up on receivables.
• Creating and streamlining processes.
• Managing monthly Bordeaux reports and invoicing.
• Performing other duties and projects as required.

Minimum qualifications:

• At least 3 years of industry-related experience.
• Good knowledge of markets and policy wordings.
• Strong communication skills.
• Ability to work independently and in a team.
• Proficiency with Microsoft Office; knowledge of Intact Broker Portal and EPIC is an asset.
• Excellent organizational and time management skills.
• Customer-focused with high attention to detail.

About us

BFL CANADA, founded in 1987, is one of North America's largest employee-owned risk management and insurance brokerage firms, with over 1,450 professionals across 27 offices. We support our clients globally through our network of independent brokers.

Our Toronto office is located downtown in the Financial District, accessible by public transit. We promote a healthy work-life balance with flexible work arrangements, wellness programs, and social activities.

Additional information

This is a full-time, mid-senior level position in the Finance and Sales/Insurance sectors. We are an equal opportunity employer and accommodate applicants with disabilities during the recruitment process.

Apply now to join our dynamic team and grow your career with BFL CANADA!