Commercial Insurance Advisor- Service Team

Brokerlink Inc.; Ajax; On-site; CAD 51,000 - 62,000; Full time

Job summary

BrokerLink seeks a Commercial Insurance Advisor to join our Commercial IBU Service team in Ajax, Pickering, or Newcastle. You will build trusted relationships with small business clients and tailor insurance coverage to protect what matters most.

You will provide front-line Commercial Insurance sales and customer service, quote and write new business, handle renewals, and collaborate with underwriting. RIBO license or willingness to obtain is required.

Qualifications

• RIBO license required or willingness to obtain it.
• Commercial Insurance sales/service experience preferred.
• P&C insurance experience is an asset.

Responsibilities

• Provide front-line Commercial Insurance sales and customer service for small businesses.
• Service ongoing client needs, advise on insurance matters, conduct needs assessments, and process renewals.
• Quote and write new policies, retain existing book of business through calls, letters and walk-ins.
• Prepare documentation for insurers and issue certificates; discuss guidelines with Underwriters.
• Keep current on underwriting rules and participate in training initiatives.

Skills

Customer service

Sales experience

Call center

Communication

Multitasking

Teamwork

Education

RIBO license

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements! Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. Salary range (but not limited to): 50,900 - 62,200 Incentive plan Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

About the role

We are looking for a Commercial Insurance Advisor to join our Commercial IBU Service team in Ajax, Pickering, or Newcastle! As a Commercial Insurance Advisor on our Independent Business Unit (IBU) - Service team, you’ll build trusted relationships with small business clients and tailor insurance coverage to protect what matters most.

What you’ll do here:

• Provide front-line Commercial Insurance sales and customer service for small businesses.
• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals.
• Quote and sell new policies/write new business to existing or new clients, and retain existing book of business through inbound and outbound calls, introductory letters and receive walk-in clients.
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals.
• Contact Underwriters and Adjusters to discuss guidelines and policies.
• Keep current on underwriting rules and workflow processes, and actively participate in training initiatives.
• Process Account Receivable activities.
• Participate in community marketing initiatives.
• Provide guidance and assistance as requested.

What you bring to the table:

• Strong customer service, sales, and/or call center experience.
• RIBO is required (or willingness to obtain it)
• Previous P&C Insurance experience is a definite asset.
• Excellent customer service skills; customer-focused and able to resolve conflicts effectively.
• Proven ability to manage multiple priorities successfully.
• Effective verbal and written communication skills.
• Accountable, goal-oriented and proactive.
• Ability to work as part of a team as well as independently in a fast-paced environment.

#Li-Onsite This role is a new member of our growing team.

We are an equal opportunity employer BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciative. Discover more about BrokerLink! Visit our new dedicated Webpage. Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!