Commercial Insurance Advisor

BrokerLink; Sault Ste. Marie; On-site; CAD 50,000 - 70,000; Full time

Job summary

BrokerLink is seeking a Commercial Insurance Advisor for their Sault Ste. Marie office. The role involves servicing accounts, managing customer inquiries, and ensuring client satisfaction. Ideal candidates will have a background in insurance and prioritize excellent customer service, aligned with company values of integrity and respect. Enjoy a range of employee benefits and opportunities for professional growth.

Benefits

Flexible health and dental insurance benefits

Personal spending account for a healthy lifestyle

RRSP with company matching

Employee Share Purchase Plan with matching

Dress for your day policy

Competitive compensation with bonus potential

Employee discount programs

Paid time off including personal days and 3 weeks of vacation

Recognition as a top employer

Qualifications

• At least 2 years of customer service experience.
• 2-3 years of insurance experience preferred.
• RIBO license preferred or to be obtained upon hire.

Responsibilities

• Servicing independent business unit accounts and writing new business.
• Providing prompt customer service, advice, and addressing concerns.
• Negotiating with insurance companies and underwriters.

Skills

Customer service

Conflict resolution

Analytical skills

Organizational skills

Communication

Education

High school diploma or post-secondary education

Tools

MS Office

Job description

Being a part of BrokerLink means you live our values: acting with integrity, respecting others, maintaining a customer-driven mindset, striving for excellence, and treating others with generosity. These values support our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We seek like-minded individuals committed to providing the highest level of customer service and professionalism.

We invest in our team members because your success is our success. Our purpose, "we’re here to help people," motivates us to retain talented individuals long-term. We offer numerous growth opportunities in an environment that values our most important assets—our employees. With over 200 offices across Canada, we also offer flexible work arrangements.

We are looking for a Commercial Insurance Advisor to join BrokerLink at our Sault Ste. Marie, ON office on a permanent full-time basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits
• Personal spending account for a healthy lifestyle
• RRSP with company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) with matching
• Dress for your day policy
• Competitive compensation with bonus potential
• Employee discount programs including Apple, Bell, Rogers, and more
• Paid time off including personal days, volunteer days, exam/study leave, jury duty, and starting at 3 weeks of vacation annually
• Recognition as a top employer, such as Kincentric 2023

Responsibilities include:

• Servicing independent business unit accounts and writing new business
• Providing prompt customer service, advice, and addressing concerns
• Reviewing and processing incoming commercial paperwork
• Assisting with quotes, policy updates, and documentation
• Preparing insurer documentation, applications, and certificates
• Handling endorsements, payments, and follow-ups
• Negotiating with insurance companies and underwriters, managing claims
• Gathering additional information for underwriters and completing applications

Qualifications:

• High school diploma or post-secondary education
• At least 2 years of customer service experience
• 2-3 years of insurance experience preferred
• RIBO license preferred or to be obtained upon hire
• EPIC experience is an asset
• Proficiency in MS Office (Word, Excel, Outlook)
• Excellent customer service and conflict resolution skills
• Ability to handle multiple priorities
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest. Only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available upon request for candidates involved in the selection process.

We embrace diversity and strive to create an inclusive workplace where everyone feels welcome and valued.

Discover more about BrokerLink at our dedicated webpage: https://www.brokerlink.ca/campaign/discover-brokerlink

Join our team and make a difference!