Commercial Inside Sales Client Advisor (Vancouver)

Softchoice; Vancouver; On-site; CAD 41,580 - 50,820; Full time

Benefits offered by this job

Competitive benefits

Flexible workdays

Award-winning workplace

Job summary

Softchoice, a World Wide Technology (WWT) company, is seeking a Commercial Inside Sales Client Advisor in Vancouver. You will manage day-to-day customer accounts and partner with Field Account Executives to deliver outstanding experiences.

This hybrid role requires 1–2 days in the office per week and includes a 4-week Sales Academy training program to accelerate your career. Base salary $46,200 with target earnings around $66,000 CAD yearly.

Qualifications

• 3 years of sales, retail, or account management experience.
• Analytical and strategic mindset with goal orientation.
• Able to manage multiple stakeholders and priorities.
• Willingness to build new relationships and overcome challenges.
• Proven track record of sales success.

Responsibilities

• Account management of our customers on a day-to-day basis.
• Partner with Field Account Executives to deliver an exceptional customer experience.
• Assist customers in choosing from multiple contracts and options.
• Identify cross-sell and upsell opportunities.
• Grow and diversify an active book of business.
• Collaborate with technology vendors and partners to guide customers.

Skills

Analytical

Strategic thinking

USA holiday schedule

Prioritization

Relationship building

Sales track record

Sales experience

Tools

CRM

Job description

Commercial Inside Sales Client Advisor (Vancouver)

Date: Jul 24, 2026

Location: Vancouver, British Columbia, CA

Company: Softchoice

Why you’ll love Softchoice

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have

As a Commercial Inside Sales Client Advisor , you will have the opportunity to shape your career and professional brand in the technology field. Starting with the meaningful networks and relationships you will build; this role will also expose you to a wide range of technologies and solutions. Along with the solid foundation of a powerful corporate culture, you will be given opportunities to learn and grow while managing and diversifying your customer portfolio.

Please note, this role is hybrid with the expectation of being in the office 1-2 times per week.

Before you dive into your new role

To help set you up for success, we have built a 4-week training program, “Sales Academy” . This award-winning program was built with success in mind for our people, moving your Territory Account Executive career forward. You can anticipate a combination of eLearning, facilitates virtual learning sessions, workshops, 1:1 coaching, and some of fun.

Our goal is to equip you with knowledge on our who we are, develop or sharpen your skills, meet other team members, learn about our technology partners and much more.

What you will do

• Responsible for the day-to-day Account Management of our customers.
• Partner and support Field Account Executives to deliver an exceptional customer experience.
• Help customers choose from multiple contracts and purchasing options.
• Look for cross-sell/upsell opportunities for our customers.
• Diversify and grow an active book of business.
• Work with many technology vendors, partners, and specialists to assist your customers navigate the technology landscape.

What you bring to the table

• Analytical and strategic, finding unique approaches to hitting your sales goals.
• Passion for learning the ever-changing world of enterprise technology.
• Requirement to follow a USA holiday schedule.
• Ability to manage competing priorities from multiple stakeholders.
• Not afraid to break ground on new relationships and overcome challenges with customers.
• An effective, metric-driven salesperson with a proven track record of success.
• You will also have 1 to 3 years of sales, retail, or account management experience.

Compensation

The base salary for this role is $46,200. Combined base plus incentives at target is $66,000.

Why You’ll Love Working Here

• The people : You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-performing culture : At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility : Plan your workdays in a way that suits you best
• Award-winning workplace : Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive culture : We are committed to an company culture where every team member can be their authentic self
• Competitive benefits : Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [e-mail]. We are committed to working with you to best meet your needs.

Our commitment to your experience

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

EoE/M/F/Vet/Disability