Commercial/Enterprise Specialists Account Executive - Financial Services/Healthcare & Life Sciences

Salesforce, Inc..; Toronto; On-site; CAD 80,000 - 130,000; Full time

Job summary

A leading company in business software seeks an Account Executive to engage with Commercial and Enterprise clients. This role includes developing and managing customer relationships to maximize the value of Salesforce solutions. Successful candidates will have significant sales experience and a strong ability to build rapport with key stakeholders.

Benefits

Flexible time off

Health and life insurance

Retirement plans

Employee discounts

7 paid volunteer days annually

Qualifications

• 5-10 years full-cycle sales experience (Commercial)
• 10 years full-cycle sales experience (Enterprise)
• Experience managing customer accounts for upselling/cross-selling

Responsibilities

• Develop and grow Commercial or Enterprise customers.
• Manage sales pipeline and engage with prospects.
• Coordinate internal resources for customer needs.

Skills

Sales Strategy

Customer Relationship Management

Presentation Skills

Negotiation

Job description

Commercial Account Executive Description

Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities.

Enterprise Account Executive Description

Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities.

As a Specialist Account Executive, you may be aligned to:

Tableau Product Alignment

As the market-leading choice for modern business intelligence, our analytics platform makes it easier for people to explore and manage data, and faster to discover and share insights that can change businesses and the world. Everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first—whether they’re an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.

Slack Product Alignment

Slack is a leading collaboration hub that connects work with the people you work with. Our mission is to make work simpler, more pleasant, and more productive.

As an Account Executive at Slack, you will drive sales and expand our customer base by understanding client needs and demonstrating how Slack can help achieve their business goals.

Revenue Cloud Product Alignment

As a Revenue Cloud Specialist, you will be responsible for implementing and managing Salesforce Revenue Cloud solutions to enhance our sales processes and revenue management. You will work closely with cross-functional teams to ensure seamless integration and optimal performance. You will be responsible for optimizing revenue processes, including CPQ (Configure, Price, Quote) and billing.

Service Cloud Product Alignment

As a Service Cloud Specialist, you will be responsible for implementing and managing Salesforce Service Cloud solutions to optimize our customer service processes. You will work closely with various teams to ensure seamless integration and effective use of the platform. You will be responsible for implementing and configuring Salesforce Service Cloud solutions, optimizing service processes, including case management, knowledge base, and customer portals.

Vertical Alignment

This role will either be specifically selling into accounts within the Financial Services Industries, which include Banking, Insurance, and Wealth & Asset Management, OR this role will be specifically selling into accounts within the Healthcare and Life Sciences Industry, which includes Payers, Providers, MedTech, Pharmaceuticals, and BioTech.

Please Note

By applying to the Commercial/Enterprise Account Executive - Specialists Account Executive - Financial Services/Healthcare & Life Sciences role posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Commercial and Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Some of these positions may be office-based, office-flexible, or remote depending on the team.

Day to Day

You will be in charge of developing and growing Commercial OR Enterprise customers. Account Executives plan and engage with prospects, customers, and new leads to sell the entire Tableau platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, and help customers realize value from their Salesforce investments, particularly on analytics. You will develop opportunities through warm leads, existing customers, and whitespace prospecting:

• Develop and manage sales pipeline, prospect and assess sales, and move multiple transactions through the sales pipeline.
• Engage the partner network throughout the global ecosystem.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal resources including product support, customer success, and sales engineering to meet customer needs.
• Assist with account planning at assigned accounts, coordinating with other sales resources to ensure strategic alignment.
• Manage sophisticated sales cycles and present the value proposition of Tableau platform to C-level executives.
• Define and complete territory and account sales plans, then meet and exceed sales quotas through prospecting, qualifying, managing, and closing sales opportunities.

Preferred Qualifications

• Commercial: 5-10 years of full-cycle sales experience, with at least 3 in the field.
• Enterprise: 10 years of full-cycle sales experience, with at least 5 in Enterprise Sales.
• Proven experience managing existing customer accounts to drive upsell/cross-sell opportunities, or focusing on new logo acquisition (Hunter role).
• Ability to build and deliver presentations to customers.
• Ability to strategize with a large extended team.
• Experience evaluated based on core competencies for the role (e.g., extracurricular leadership, military experience, volunteer roles, work experience).

Working at Salesforce

We invest heavily in your learning with a month-long immersion and onboarding, including a week-long product bootcamp, mentorship, weekly coaching, and development programs.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants, and community service. We are proud to be #1 in PEOPLE’s Top 50 Companies that Care and on Fortune’s Change the World list.

We offer 7 paid volunteer days annually, donation matching, and other world-class benefits such as health, life insurance, retirement plans, wellness allowances, flexible time off, parental benefits, and employee discounts.