Commercial Customer Administrator - 12 Month Fixed Term

Watercare Services Limited; Newmarket; On-site; CAD 45,000 - 60,000; Full time

Job summary

Watercare Services Limited is seeking a Commercial Customer Administrator for a 12-month fixed term. The role involves managing billing and reporting, providing stellar customer service, and analyzing data to support account management. Join a team committed to sustainability and a positive community impact.

Benefits

Training and development opportunities

Employee discounts at large retailers

Modern offices with public transport access

Discounted parking

Free onsite gym

Qualifications

• Minimum 2 years' experience in a customer-focused role.
• Account administration experience preferred.
• Experience in NZ water industry is a plus.

Responsibilities

• Manage administrative, billing and reporting requirements.
• Analyze data to create informed insights.
• Ensure accuracy and completeness of billing data.

Skills

Communication

Interpersonal skills

Attention to detail

Data analysis

Tools

Excel

Job description

Commercial Customer Administrator - 12 Month Fixed Term

Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy

Watercare is the largest water and wastewater utility in New Zealand supplying more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!

It doesn't just stop there; we ensure that sustainability lies at the heart of everything that we do to help protect our water resources for future generations. This means that we are continuously focused on how we can reduce our whole of life carbon footprint through our construction programme, and across the lifecycle operation of our assets. We really are a company that wants to make a positive difference.

Be part of Watercare's fantastic commercial customer team!

Covering an internal secondment, this fixed term role provides support by managing administrative, billing and reporting requirements.

You would be analysing data and producing reports to create informed insights. You will be assisting in ensuring the accuracy and completeness of water and wastewater billing data and contributing towards account management activities.

To be successful in this role you are a true professional who enjoys providing a high level of customer service. You have excellent communication skills and strong interpersonal skills.

Your background will include:

• At least 2 years' experience working in a customer focused role.
• Experience in account administration and billing systems.
• Experience with Excel, with the ability to manipulate, report and present data effectively.
• Strong attention to detail.
• Experience in account management is preferred although not essential, as is experience in the NZ water industry.

We offer a competitive salary and staff benefits package including:

• Training and development opportunities
• Employee discounts at a range of large retailers
• Modern offices in the heart of Newmarket with easy access to public transport
• Discounted parking
• Free onsite gym

Me pēhea te tono mai | How to Apply

Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - www.careers.watercare.co.nz.