Commercial Analyst, BES Originations

Equitable Group; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

Join a leading Challenger Bank as a Commercial Analyst, where you'll provide vital sales support and ensure operational effectiveness in processing commercial mortgage products. Ideal candidates will have experience in underwriting and possess strong organizational skills, along with a commitment to exceptional customer service. You’ll enjoy a host of competitive benefits in a dynamic team environment while contributing to the transformation of banking in Canada.

Benefits

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation and personal days

Virtual events and professional development opportunities

Qualifications

• Minimum 3 years’ experience in commercial credit underwriting.
• Self-directed, highly organized, able to multi-task.
• Strong organizational and communication skills.

Responsibilities

• Support the Commercial Account Management team with commercial mortgage products.
• Process transactions accurately and assess deal packages.
• Provide professional customer service to brokers and clients.

Skills

Underwriting/credit experience

Communication skills

Organizational skills

Customer service attitude

Education

Undergraduate degree or related experience

Tools

Excel

Job description

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions, and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Commercial Analyst provides exceptional sales and service support to the Commercial Account Management team. This role is responsible for supporting the Business Enterprise Solutions origination team in the preparation, execution, and fulfillment of Equitable Bank's commercial mortgage products between $500,000 and $10,000,000. The Commercial Analyst must be knowledgeable about Equitable Bank’s commercial mortgage products and processes, with a good understanding of underwriting, risk, compliance, and funding guidelines. This role supports the Commercial Regional Directors.

Sales and Service Support (70%)

• Process transactions accurately and within specified timeframes, in accordance with company policies & procedures and applicable legislative/regulatory requirements.
• Assess deal packages and make recommendations on potential deal structures or issues to the Regional Directors and credit teams.
• Communicate effectively with the commercial mortgage coordinator, underwriting, and funding teams to ensure departmental efficiency.
• Pay close attention to detail when supporting the Regional Directors: tasks include CIF and real estate searches, ROE calculations, analysis of small to mid-market commercial transactions including Debt Service calculations, BDSR and TDSR, and preparation of Letters of Intent and Loan Summaries.
• Provide friendly, courteous, knowledgeable, and professional customer service to brokers, partners, and direct clients, following up on documentation, identifying opportunities, and initiating qualified leads.
• Identify and advise the Regional Directors of any potential credit risk issues.
• Carry out other role-related delegated tasks as assigned by the Regional Directors.

Operational Effectiveness (30%)

• Understand and adhere to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing Reporting, company policies, legal, and ethical standards.
• Recommend workflow and administrative process improvements to enhance efficiency and customer service.
• Organize and prepare files for submission to credit/underwriting, addressing all issues associated with each loan transaction.
• Support the Regional Directors in their absence by answering questions, gathering information, and addressing concerns during underwriting or funding, escalating issues as needed.
• Manage the pipeline to ensure transactions are processed promptly and efficiently, delivering superior service to brokers, partners, and clients.
• Work closely with the Regional Directors to acquire and retain profitable broker relationships.
• Participate in brokerage, industry, and company events to promote Equitable Bank and its products.

Let's Talk About You!

• Minimum 3 years’ underwriting/credit experience, preferably in commercial credit.
• Self-directed, highly organized, able to multi-task.
• Strong organizational and communication skills.
• Exceptional customer service attitude.
• Understanding of commercial mortgage products and documentation.
• Strong Excel skills are an asset.
• Undergraduate degree or related experience preferred.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market-leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up
• Generous vacation and personal days
• Virtual events and professional development opportunities
• Opportunity to join a top FinTech and help create a new banking experience

Equitable Bank is deeply committed to inclusion. We support and encourage diversity and provide accommodations for all applicants. All candidates must pass a criminal background and credit check. We look forward to getting to know you!