Columbia Icefield Jasper Night Audit

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

An iconic lodge in the Canadian Rockies is seeking a Night Audit team member for a seasonal, full-time role. This position offers a unique opportunity to work in a breathtaking environment while providing exceptional guest service. You'll be responsible for overseeing the front desk during night hours, ensuring a welcoming atmosphere, and managing cash control duties. Join a diverse team and enjoy perks like discounted stays and meals while making lifelong connections in a beautiful setting. If you thrive in a dynamic, independent role and love the outdoors, this job is for you!

Benefits

$19.00 per day housing and meals

$250 referral bonus

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Access to mental health resources

Qualifications

• Must hold a current Alberta Pro Serve Certification.
• Experience in cash handling and hotel front desk is an asset.

Responsibilities

• Provide nighttime supervision and guest service at the Front Desk.
• Educate guests on attractions and assist with purchases.
• Maintain cleanliness of lobby and guest areas.

Skills

Alberta Pro Serve Certification

Organization skills

Time management

Cash handling experience

Guest service orientation

Ability to lift 50 pounds

Independent working

Job description

Pursuit Collection Jasper, AB

Pay: $19 an hour

Job Type: Seasonal, Full-time

Shift and Schedule: Evenings as needed, Night shift

Location: Jasper, AB

Job Description

What will be your daily pursuit?
Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

Compensation:
The starting salary for this position is $19.00 per hour.

Season:
This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

Perks:

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

Responsibilities

In the Night Audit role, you will work within the team of other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am. The Night Audit, in addition to Front Desk Agent duties, performs the daily cash control duties relating to the GVL and should enjoy working autonomously and independently. This is a multi-faceted position and can include any, or all, of the following:

• Providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am
• Educating guests on Pursuit Attractions and guiding them through the purchasing process
• Providing a professional, friendly, and efficient check-in and check-out process
• Answering and directing Columbia Icefield and GVL phone calls and emails
• Coordinating efforts to accommodate guest requests
• Maintaining cleanliness of GVL Lobby and Moraine Lounge and guest areas
• Operating the point of sale system with accuracy and efficiency, handling cash and credit cards responsibly
• Communicating with co-workers and management, forwarding observations and comments in a timely fashion
• Upholding the high standard of environmental stewardship expected for all employees
• Other duties as assigned

Minimum Requirements

Skills and Experience:

• Enjoy working autonomously and independently
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must
• Previous cash handling, hotel front desk, hotel night auditing experience is an asset
• Guest service-oriented mindset and enjoys working in a team environment
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with attention to detail, speed, consistency, follow-through, and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags, and mail)
• Must be flexible to work mornings, evenings, or night shifts as required
• Meets the Pursuit grooming policies and standards

Work Environment

Beautiful. You’ll be working in an iconic, unforgettable, and inspiring location. Regardless of your role, you’ll have the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.

Fun. You'll meet team members from across the globe and participate in tons of team events.

Independent. You’ll spend your days in and around our amazing properties.

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

Equal Opportunity Employer

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.