Columbia Icefield Chalet Food & Beverage Assistant Manager

Columbia Icefield Chalet Food & Beverage Assistant Manager

Pursuit Collection, Jasper, AB

Salary: $45,000 a year

Job Type: Seasonal, Full-time

Location: Jasper, AB

Start Date: April 20, 2025

End Date: October 18, 2025

Compensation Perks:

1. $19.00 per day (taxable benefit) for housing and meals (based on double occupancy)
2. Referral bonus of $250 for referring a friend
3. Free access to Pursuit attractions and 50% off for friends
4. Discounts on hotel stays, dining, and retail
5. Access to subsidized mental health and wellness resources

Responsibilities:

1. Supervise staff and ensure that customer expectations are always exceeded
2. Continuous improvement of guest and employee experiences, create the “WOW” experience
3. On-the-spot guest service resolution, addressing customer complaints or issues
4. Ensure food quality meets guidelines set out by Food and Beverage Manager & Executive Chef
5. Assist in the recruitment, training, and daily management of staff
6. Implement proper service standards and procedures
7. Maintain cleanliness and exemplary food hygiene practices
8. Oversee food storage and dining areas, ensuring compliance with safety regulations and health codes
9. Maintain employee records for pro-serve & food safe compliance
10. Assist in achieving revenue and profitability targets
11. Build a high-functioning and positive team
12. Train the team to view the restaurant from a guest’s perspective
13. Demonstrate positive body posture and language
14. Prepare daily reports on promotions, unsatisfied guests, and feedback
15. Support all areas within the Hotel, keeping in mind ‘one guest – one experience’

Skills and Experience Required:

1. 3+ years of experience in the food and beverage industry
2. Diploma/Degree in Hospitality focusing on Food and Beverage is an asset
3. Experience building relationships and working on teams across all levels
4. Proven track record in maintaining high standards
5. Effective communication skills
6. Ability to foster a team-building environment and create positive guest experiences
7. Attention to detail and quality
8. Leadership in a positive, calm, consistent & focused manner

Work Environment:

1. Beautiful scenery in the Canadian Rockies
2. Fun team events and global team members
3. Independent work around amazing properties
4. Physical demands including walking, stair climbing, and lifting (up to 50 pounds with assistance)

Equal Opportunity Employer: Pursuit is committed to diversity in the workplace and welcomes applications from all qualified individuals.