Color Expert

Sherwin-Williams; Belleville; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading paint retailer in Belleville, Canada, is seeking a Customer Service Specialist to enhance client satisfaction and meet sales goals. The ideal candidate will be at least 18 years old, possess a valid driver's license, and have strong customer service skills. Responsibilities include assisting customers, processing sales transactions, and maintaining store standards. Join a dynamic team dedicated to providing top-notch service and product expertise.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a valid unrestricted Drivers License.
• Ability to lift and carry up to 50 lbs. frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs.
• Maintain precise work order files and formulas.

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Job description

Description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the stores sales goals.

The individual selected for this role will be expected to work at Store #8828 located at : 330 N FRONT ST BELLEVILLE ON K8P 3C5

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly quarterly and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products as needed to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load / unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements :

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment

Must have a valid unrestricted Drivers License

Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications :

Have at least a High School diploma or GED

Have at least one (1) year experience working in a delivery retail or customer service position

Have previous work experience selling paint and paint related products

Have previous work experience operating tinting and mixing equipment

Ability to read write comprehend and communicate in more than one language

Key Skills

Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales

Employment Type : Hourly

Experience : years

Vacancy : 1