Collision Repair Estimator

Zenetec; Barrie; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Training & development

Modern facilities

Team culture

Job summary

Zenetec is seeking a Collision Repair Estimator for our Barrie, Aurora, and Keswick locations. You will assess vehicle damage, prepare repair estimates, and communicate clearly with customers, insurers, and technicians to drive efficient, quality repairs.

Ideal candidates bring estimating experience, strong service and sales orientation, and the ability to manage multiple priorities in a fast-paced environment. Training and advancement opportunities are available within a modern shop setting.

Qualifications

• Previous collision repair estimating experience is preferred.
• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build relationships and generate business.
• Ability to work independently while adapting to a fast-paced, changing environment.
• Excellent organizational, time management, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.
• Valid Class G driver's licence with a clean driving record.

Responsibilities

• Assess vehicle damage and prepare accurate repair estimates while identifying opportunities to generate collision repair business.
• Communicate professionally with customers, insurance adjusters, and other stakeholders throughout the repair process.
• Prepare and explain repair estimates and ensure all documentation is complete and accurate.
• Work closely with Collision Technicians to ensure repair plans are clearly communicated and repairs are completed efficiently and to quality standards.
• Deliver outstanding customer service and professionally resolve customer concerns when required.
• Contribute to monthly sales and performance objectives.
• Collaborate with team members, mentor apprentices where appropriate, and assist with problem-solving.
• Participate in team meetings, company initiatives, and continuous improvement projects.
• Support the Operations Manager in implementing new processes and attend ongoing training to enhance performance.
• Assist and provide coverage for the Repair Planner role as required.

Skills

Customer service

Communication

Sales

Organization

Time management

Problem solving

Attention to detail

Job description

Are you passionate about cars and collision repair? Do you enjoy helping customers through the repair process while working in a fast-paced, team-oriented environment? If so, we'd love to hear from you.

Zenetec has been a trusted name in collision repair for over 30 years, with multiple locations across Ontario and a reputation for quality, integrity, and exceptional customer service. We are currently recruiting for Collision Repair Estimators across our Barrie, Aurora, and Keswick locations.

What You’ll Do

• Assess vehicle damage and prepare accurate repair estimates while identifying opportunities to generate collision repair business.
• Communicate professionally with customers, insurance adjusters, and other stakeholders throughout the repair process.
• Prepare and explain repair estimates and ensure all documentation is complete and accurate.
• Work closely with Collision Technicians to ensure repair plans are clearly communicated and repairs are completed efficiently and to quality standards.
• Deliver outstanding customer service and professionally resolve customer concerns when required.
• Contribute to monthly sales and performance objectives.
• Collaborate with team members, mentor apprentices where appropriate, and assist with problem-solving.
• Participate in team meetings, company initiatives, and continuous improvement projects.
• Support the Operations Manager in implementing new processes and attend ongoing training to enhance performance.
• Assist and provide coverage for the Repair Planner role as required.

What You’ll Bring

• Previous collision repair estimating experience is preferred.
• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build relationships and generate business.
• Ability to work independently while adapting to a fast-paced, changing environment.
• Excellent organizational, time management, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.
• Valid Class G driver's licence with a clean driving record.

What We Offer

• Competitive compensation and comprehensive benefits package.
• Supportive team environment with opportunities for career growth and advancement.
• Ongoing training and professional development.
• Modern, state-of-the-art facilities and equipment.
• A culture focused on teamwork, innovation, continuous improvement, and customer satisfaction.

Don't have estimating experience?

While we prefer candidates with collision estimating experience, we are also open to training the right individual who demonstrates strong customer service skills, a willingness to learn, and a passion for the automotive industry.

Zenetec is an equal opportunity employer and welcomes applications from all qualified individuals. Accommodations are available upon request throughout all stages of the recruitment and selection process.