College Admission Specialist

EduGlobal Inc.; Toronto; On-site; CAD 52,000 - 72,000; Full time

Job summary

EduGlobal Inc. is expanding and based in Toronto, with a new North York office. The role focuses on auditing cross-functional workflows across partner colleges, vendors and internal teams, and designing fixes with clear documentation and rollout plans.

You will train staff on the new processes and escalate unresolved issues, ensuring accountability and compliance across the organization and its international contractors.

Qualifications

• Experience auditing end-to-end processes and reconciling records.
• Ability design and document fixes and roll out training.
• Experience managing external vendors and payments, including international contractors.

Responsibilities

• Audit operational processes end to end and identify gaps.
• Design and implement fixes, document and roll out solutions.
• Train team members on new processes.
• Escalate and follow up on unresolved work.
• Manage external vendors: invoices, schedules, payments.
• Learn partner colleges' policies and act as internal reference.

Skills

CRM

LMS

Spreadsheets

Portals

Tools

CRM system

LMS platforms

Job description

About us

EduGlobal is a Toronto-based education consultancy. We help students access government-funded career college programs — OSAP in Ontario and StudentAid BC in British Columbia — and we work closely with a network of private career colleges across both provinces. Our work doesn't stop at funding: we support students through their programs and help them build toward the careers they enrolled for.

We're opening a second office in North York. This role is based there.

The role

This is an audit and process role. Our operations run across multiple partner colleges, external vendors and internal teams, and this person owns whether all of it is actually being done properly — and fixes it when it isn't.

• Audit our operational processes end to end: find where things break, where steps get skipped, where records don't reconcile
• Build the fix. We don't want someone who only reports problems — we want someone who designs the solution, documents it and rolls it out
• Train team members on the processes you build, and hold them to the standard
• Escalate when work isn't getting done, and stay on it until it is
• Manage external vendors: verify delivery against invoices, coordinate schedules, track payments including international contractors
• Learn our partner colleges' policies, requirements and systems in depth, and become the internal reference point

What we're looking for

• Serious technical ability — not just using systems, but understanding how they work and building something better. CRM, LMS, spreadsheets, portals
• Process-building instinct: give you a messy situation and you come back with a working system
• Comfort directing people and following up. This role carries real responsibility, and we weigh that instinct over years of experience
• Fluent English and Hindi; Nepali a strong asset. Much of our student and vendor communication happens in these languages
• Honest, persistent, hardworking — a lot of this job is refusing to let something sit unresolved
• Entry-level applicants welcome if the intelligence and drive are there. We train the rest

Why this role

A small, fast-moving company with direct access to the directors, a brand new office where you'll help set how things run, and real scope to rebuild how the business operates.