Collections Specialist (Bilingualism required - English & French) - Markham and Ottawa

Avanti Software Inc.; Ottawa, Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

Avanti Software Inc. is looking for a bilingual Collections Specialist to join their team in Ottawa and Markham. The successful candidate will manage overdue accounts, establish payment plans, and engage with clients in both English and French. A minimum of 5 years experience in accounts receivable or collections, along with strong communication skills, is required.

Qualifications

• Minimum 5 years Accounts Receivable or Collections working experience required.
• Must be detail-oriented, self-motivated, and organized.

Responsibilities

• Address overdue account balances with clients.
• Collect overdue balances efficiently.
• Manage lists of clients with overdue accounts.

Skills

Outstanding English communications skills

Fluent in French

Proficiency in Microsoft Excel

Accurate data entry skills

Detail-oriented

Self-motivated

Organized

Education

Postsecondary degree or certificate in accounting, finance or business

Job description

Collections Specialist (Bilingualism required - English & French) - Markham and Ottawa

Our Mission:

Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.

Purpose:

The Bilingual Collections Specialist handles overdue account balances by working with clients to arrange payment plans and collection of account balances.

Job Title: Collections Specialist (Bilingualism required - English and French)
Location: Ottawa and Markham
No. of Positions: 1
ATR: 4803
Type: Full-Time

Job Responsibilities:

- Addressing the matter of overdue account balances with clients, in English or French
- Collecting overdue balances efficiently
- Managing lists of clients with overdue accounts
- Arranging payment plans and recommending account write-off, where appropriate
-Tracing and managing billing addresses and contact information
- General accounts receivable duties as required

Qualifications:

- Minimum 5 years Accounts Receivable or Collections working experience required
- Postsecondary degree or certificate in accounting, finance or business

SKILLS:
- Outstanding English communications skills. Fluent in French.
- Proficiency in Microsoft Excel required
- Accurate data entry skills required
- Experience in pharmacy environment an asset
- Must be detail-oriented, self-motivated, and organized

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

Company

OMS / Royal Drugs

Location

Opening Date

May 26, 2025

Closing Date

Requirements

Type

Description

Status

A&AODA Accessibility & AODA Acknowledment Required within 30 days after job starts

EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts

EO-1 General Orientation (Phase 1) Required within 30 days after job starts

WHMIS WHMIS 2015 Required within 30 days after job starts

WPVH Workplace Violence and Harassment Required within 30 days after job starts