Collections Specialist - 3 Month Temp

Sunbelt Solomon; Edmonton; On-site; CAD 50,000 - 65,000; Part time

Job summary

A leading utility solutions provider in Edmonton is seeking a Collections Specialist for a 3-month temporary position. This role involves managing outstanding accounts receivable and maintaining positive customer relationships. Ideal candidates will have at least 3 years of experience in collections, strong negotiation skills, and proficiency in invoicing systems. Competitive compensation offered.

Benefits

Comprehensive benefits package

Paid vacation

Sick time and holiday

Qualifications

• Minimum of 3 years of experience in accounts receivable, collections, or credit management.
• Strong negotiation and communication skills.
• Attention to detail and organizational skills.

Responsibilities

• Monitor accounts receivable and follow up with customers on outstanding balances.
• Act as a liaison for clients regarding invoice issues.
• Collaborate with projects to resolve billing disputes.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Attention to detail

Organizational skills

Education

3 years of experience in accounts receivable or collections

Tools

Invoicing systems

Accounting software

Microsoft Office

Job description

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Brief Description

• Monitor accounts receivable and follow up with customers on outstanding balances via phone / email
• Act as a key liaison for our clients addressing any invoice issues as identified and escalating internally to resolve disputes
• Work closely with customers to negotiate payment plans and keep the customer’s information up to date in the ERP system
• Maintain accurate records of all collection efforts, including communications, promises to pay, and payment plans.
• Collaborate with the project / service teams to address billing disputes or inaccuracies (e.g. rental dates, off-rented items etc.)
• Generate and analyze aging reports to track past-due accounts and present status quo of 60+ receivables keeping them under 5% over the long term.
• Recommend accounts for escalation to higher management to leverage their relationships in an effort to collect receivables.
• Help with payment processing when the Invoicing Specialist is on vacation and or needs help.
• Assist in accounting tasks relevant to collections over the course of the month.
• Help improve existing collection processes through observations of daily work patterns.

Brief Description

The Accounting Collections Specialist is responsible for managing the collection of outstanding accounts receivable. This role requires strong communication skills, attention to detail, and the ability to negotiate payment terms while maintaining positive customer relationships. The ideal candidate will work with the invoicing team to tackle issues, ensure timely collections, reduce bad debt, and support the overall financial health of the company.

Monitor accounts receivable and follow up with customers on outstanding balances via phone / email

Act as a key liaison for our clients addressing any invoice issues as identified and escalating internally to resolve disputes

Work closely with customers to negotiate payment plans and keep the customer’s information up to date in the ERP system

Maintain accurate records of all collection efforts, including communications, promises to pay, and payment plans.

Collaborate with the project / service teams to address billing disputes or inaccuracies (e.g. rental dates, off-rented items etc.)

Generate and analyze aging reports to track past-due accounts and present status quo of 60+ receivables keeping them under 5% over the long term.

Recommend accounts for escalation to higher management to leverage their relationships in an effort to collect receivables.

Help with payment processing when the Invoicing Specialist is on vacation and or needs help.

Assist in accounting tasks relevant to collections over the course of the month.

Help improve existing collection processes through observations of daily work patterns.

Requirements

Minimum of 3 years of experience in accounts receivable, collections, or credit management.

Strong negotiation skills; communication skills (written & oral) and problem-solving skills.

Proficiencies in invoicing systems, accounting software and Microsoft Office are an asset.

Ability to work independently and manage accounts effectively (in both CA and US)

High attention to detail and excellent organizational skills.

Knowledge of collection laws and dispute resolution techniques is an asset.

Summary

Company Overview

Backed by over 100 years of combined experience, Sunbelt Solomon offers an unmatched ability to provide comprehensive, configured solutions for utility, industrial, and commercial applications. Our engineering capabilities, safety, environmental qualifications, and dedication to delivering quality products have truly made the difference in keeping customers across a broad spectrum of industries powered and supported for the long haul. Sunbelt Solomon is a global company with brands across US, Canada, and Chile. Our teams include Trinity Power, Phasor, Valley Transformers, Titan Quality Power Services, Holland Industrial Services, Magna IV Engineering Inc., and Power Solutions Group LLC. These brands allow Sunbelt Solomon to offer a wide scope of product offerings, service capabilities, and best-in-class industry expertise. We are honored to be the go-to resource for all things electrical transformers and committed to advancing the future of our organization and our industry.

Mission, Purpose, Vision & Core Values

In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.

Mission : Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.

Purpose : To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.

Vision : To be the leading provider of customized electrical power solutions and services.

Core Values :

People : The core of our success.

Safety : It’s in our DNA.

Strategic : We forge our own future.

Sustainability : Industry leaders in power distribution life cycle management.

Performance : Delivering excellence at every opportunity.

Company Benefits

The organization offers a comprehensive, highly competitive benefits package to employees who work 20 hours per week or more. Benefits include but are not limited to medical, dental, vision, FSA / HSA, RRSP with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pre-Employment Screening

Following an offer of employment all candidates are required to complete a background check prior to being cleared to start employment. A drug screen, physical and respiratory fit test may also be required based on the job responsibilities and location of the position.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Temporary

Job function

Job function

Accounting / Auditing and Finance

Industries

Appliances, Electrical, and Electronics Manufacturing

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