Collections Specialist (1 year Contract)

GFL Environmental; Vaughan; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Collections Specialist for a 1-year contract to manage escalated collection accounts. This role is pivotal in ensuring outstanding balances are resolved efficiently, requiring strong negotiation skills and professionalism. You will be responsible for managing high-priority accounts, negotiating settlements, and collaborating with regional teams to align collection efforts. Join a forward-thinking company committed to making a positive impact on the environment while supporting your career growth. This position offers a unique opportunity to make a difference in the community and develop your skills in a dynamic environment.

Qualifications

• Proven experience in collections or accounts receivable.
• Strong negotiation and communication skills required.

Responsibilities

• Manage accounts exceeding 90 days delinquent and determine collection approach.
• Negotiate settlements and arrange structured payment plans.

Skills

Collections Experience

Negotiation Skills

Communication Skills

Professionalism

Ability to Handle Difficult Conversations

Ability to Work Under Pressure

Job description

Collections Specialist (1 year Contract)

Apply locations

Vaughan, Ontario

Time type

Full time

Posted on

Posted 2 Days Ago

Job requisition id

R25407

The Final Call

The Collections Specialist is responsible for managing high-priority, escalated collection accounts, ensuring outstanding balances are resolved before accounts are transferred to third-party collections or legal action. This role requires strong negotiation skills, professionalism, and persistence to secure payments while maintaining positive customer relationships.

This position is a 1-year maternity leave coverage contract.

Key Responsibilities:

1. Manage accounts exceeding 90 days delinquent and determine the best collection approach.
2. Negotiate settlements with customers, ensuring fair and feasible repayment solutions.
3. Arrange structured payment plans based on financial evaluation and customer circumstances.
4. Communicate effectively with customer management teams to secure payment commitments.
5. Collaborate with regional teams to align collection efforts with company policies.
6. Track and document all interactions for reporting and compliance purposes.
7. Escalate unresolved cases for legal or third-party collection action when necessary.

Required Skills & Qualifications:

1. Proven experience in collections or accounts receivable.
2. Strong negotiation and communication skills.
3. Ability to handle difficult conversations while maintaining professionalism.
4. Ability to work under pressure and meet deadlines.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you need special assistance or accommodations to apply, please contact [e-mail].

Current GFL Employees

If you are an existing GFL employee and wish to search and apply for current openings, please visit the internal GFL Jobs Hub.

Welcome!

At GFL, our greatest asset is our people. We believe in great careers, making a positive impact on the environment, and supporting our employees' ambitions. We aim to create the right jobs that help you grow with us.

We see potential in all our employees and support their journeys—whether advancing in their careers, learning new skills, forming relationships, or mentoring others, all while pursuing personal goals.

With safety and sustainability at our core, we unite as "Team Green" to provide environmental solutions that help our communities be Green For Life.

Working for GFL is more than a job; it’s an opportunity to make a difference and grow tremendously.

Our focus is on the big picture—tomorrow and for life.

GFL empowers those seeking growth in their careers and lives, whether in Field Operations or Professional Services.

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Our Field positions across North America offer limitless growth and skill expansion, making them central to our vision of creating cleaner, more sustainable communities.

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Our corporate roles in key North American offices develop candidates to build strong client relations, manage key programs and accounts, and ensure our Field teams operate efficiently.