Collections Specialist

CB Canada; Southwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading finance company is seeking a Collections Specialist for a short-term contract in Southwestern Ontario. The role involves managing billing activities, handling collections calls, and ensuring customer satisfaction through effective communication. Candidates should have a background in collections, strong analytical skills, and a commitment to maintaining data integrity.

Qualifications

• 2-3 years of prior high volume collections experience.
• Great written, verbal, and interpersonal skills.
• Ability to analyze and make decisions on customer accounts.

Responsibilities

• Manage all billing and reporting activities in line with deadlines.
• Handle inbound and outbound collections calls and correspondence.
• Act as a company representative in resolving customer account inquiries.

Skills

Consumer collections

Customer service

Attention to detail

Analytical skills

Education

AA or BS/BA in Accounting

Tools

Accounting software

Job description

Robert Half is looking for candidates with a strong sense of ownership and attention to detail, for a job opening for a veteran Collections Specialist. This short-term contract / temporary Collections Specialist position is available in the Paris, Ontario area. If you are interested in building your career as a finance professional that is part of a growing team, contact us today!

Responsibilities

• Manage all billing and reporting activities in line with deadlines
• Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
• Guarantee payments are processed
• Handle inbound and outbound collections calls and correspondence
• Log all customer payments to the correct reports
• Ensure bankruptcy filings are processed in the correct manner when received
• Update customer files to ensure data integrity
• Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
• Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

Job Requirements :

• Command of consumer collections
• Foundational knowledge in billing
• Proficiency in customer service
• AA or BS / BA in Accounting preferred
• Great written, verbal, and interpersonal skills
• Prior experience working with accounting software
• Be able to effectively analyze and make decisions on customer accounts
• 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. https : / / www.roberthalf.ca / en / mobile">

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Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

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