Collections Clerk

Confidential Jobs; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the construction sector is seeking a Collections Clerk to manage and collect overdue payments. The ideal candidate will have over four years of accounts receivable experience and the ability to develop effective collection strategies while ensuring compliance with applicable laws. This role offers an opportunity to work in a dynamic environment, fostering collaboration across departments and focusing on improving collection processes.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Qualifications

• 4+ years of accounts receivable experience with emphasis on collections.
• 2+ years within the construction industry or related sector.
• Excellent communication and interpersonal skills.

Responsibilities

• Implements effective collection strategies and negotiates payment plans.
• Ensures compliance with collection laws and regulations.
• Tracks delinquent accounts and communicates status to management.

Skills

Communication

Interpersonal skills

Leadership

Persuasive skills

Data analysis

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

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The Collections Clerk manages and collects past-due payments from customers, including negotiating payment plans, maintaining accurate records of payment activities, and ensuring compliance with company policies and legal regulations. This role will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly.

Responsibilities

• Creates and implements effective collection strategies, including negotiation, payment plan development, and legal action when necessary
• Researches, develops, and facilitates collection procedures according to company policies.
• Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts
• Conducts, or assists third parties in conducting, skip-tracing according to established practices
• Negotiates with customers to amend repayment terms, as appropriate
• Recommends legal action for specific accounts and follows through as necessary
• Ensures adherence to all applicable state, federal, and internal regulations, including the Fair Debt Collection Practices (FDCPA) and Consumer Finance Protection Bureau (CFPB) regulation
• Tracks and communicates the status of delinquent accounts routinely to the Controller and recommends further action for resolution
• Prepares and presents regular reports on collections performance, including accounts receivable (AR) reports
• Collaborates with other departments, such as sales, operations, and legal, to address customer issues and improve collection processes
• Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling
• Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.
• Reviews accounts and recommends for charge-off as appropriate; supervises approved accounts charge-off procedure and reports it to credit reporting agencies
• Reports claims to appropriate government agencies to ensure collection on insured loans, as necessary
• Manages any real estate or other collateral that has been repossessed or obtained through foreclosure
• Ensures the security and confidentiality of customer information and files

Qualifications

• 4+ years of accounts receivable experience with emphasis on collections and 2+ years within the construction industry or related sector
• Excellent communication and interpersonal skills, including written, verbal, and presentation abilities
• Proficient in Microsoft Office Suite with ability to learn new software as needed.
• Excellent leadership and persuasive skills
• Ability to work with a team and independently
• Basic understanding of statistics and data analysis
• Knowledgeable of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act

Education

• High school diploma or GED required

Required Skills

• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Leadership and persuasive skills.
• Ability to work independently and as part of a team.
• Experience in the construction industry or related sector
• Basic understanding of statistics and data analysis

Pay range and compensation package

• Details regarding pay range will be provided during the interview process

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices. This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Accounting / Auditing

Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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