Cold Caller Representative

AGO Insurance Software Inc.; Manitoba; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking an enthusiastic Cold Caller for a remote role. This fulfilling position involves engaging with potential clients, explaining products, and maintaining an organized contact list. Ideal candidates will have a friendly demeanor, excellent communication skills, and the ability to thrive in a dynamic environment. With a flexible 20-hour work week on a 4 to 6-month contract, this role offers a chance to grow within a supportive team dedicated to delivering high-quality insurance software solutions. If you enjoy connecting with people and driving business solutions, this opportunity is perfect for you.

Qualifications

• 1-2 years experience in sales or customer service preferred.
• Strong problem-solving ability with dynamic thinking.

Responsibilities

• Cold call P&C Insurance Carrier or Operations Manager.
• Track contact list and explain products to prospects.
• Assist with organic growth of the prospect list.

Skills

Excellent written and verbal communication skills

Computer and data entry skills

Friendly, outgoing personality

Ability to deal with rejection

Well organized

Dependable

Education

High school diploma or equivalent

Tools

CRM applications

Job description

A division of Harris, AGO Insurance Software, Inc., is seeking an outgoing Cold Caller who enjoys talking to people. You will need to have a positive attitude and be quick on your feet to respond to prospects appropriately. Good customer relationship management skills as well as persistence are key to your success. Good organizational skills for follow-up will be crucial. If you have an ambitious, positive, can-do attitude, outgoing spirit, and enjoy finding business solutions for others, then this can be a fulfilling job for you.

This remote role welcomes candidates anywhere in Canada and the US, with a preference for those in the EST timezone. The position is for 20 hours per week, on a 4 to 6-month contract with an opportunity to extend.

Typical duties and responsibilities

1. Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager
2. Track your contact list provided by the company
3. Explain products and services to prospects
4. Keep track of potential prospects for follow-up or removal from contact list
5. Hand off qualified prospects to the product manager
6. Meet the goals set forth by the company
7. Assist with organic growth of the prospect list

Education and experience

• High school diploma or equivalent
• Experience in sales, customer service, or a related field

Required skills and qualifications

• Friendly, outgoing personality
• Ability to deal with rejection
• Excellent written and verbal communication skills
• Computer and data entry skills
• High level of personal accountability
• Well organized
• Dependable

Preferred qualifications

• 1-2 years or more of experience as a cold caller, in sales, or customer service
• Problem-solving ability with dynamic and critical thinking
• Ability to work under pressure, both supervised and unsupervised
• Working knowledge of CRM applications

Wage: Up to $25/hr

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (CSI, symbol CSU on the TSX), Harris specializes in software for utility, local government, school districts, public safety, and healthcare sectors. Our success stems from investments in proprietary software and market expertise. We focus on growth through reinvestment in our people and products, as well as strategic acquisitions.

About AGO Insurance

Since 1982, AGO has provided insurance carriers, MGAs, and MGUs with cost-effective, high-quality tools for processing their business. AGO offers comprehensive and modular systems, including Policy Processing, Premium Accounting, Expert Underwriting, Claims, Agent Rating, and Bureau Reporting.

Our systems support a variety of lines of business, including:

• Workers' Compensation
• Personal / Commercial Auto
• Personal / Commercial Liability
• Homeowners
• Dwelling Fire
• Commercial Package
• Farmowners
• Inland Marine
• Boatowners

Our team of insurance software professionals provides support, training, and implementation services. We pride ourselves on our experienced, knowledgeable, and friendly staff, making business with AGO seamless and efficient.