Coach Operator (BREEZE)

Governmentjobs.com; Canmore; On-site; CAD 48,000 - 56,000; Full time

Job summary

A leading government jobs portal seeks a Coach Operator responsible for operating public transit buses and ensuring passenger safety and comfort. The role demands strong communication skills and adherence to safety protocols, with comprehensive paid training provided. Join a community-focused transportation team aiming to deliver efficient public service.

Benefits

Comprehensive paid training

Ongoing educational opportunities

Qualifications

• Must be 21 years or older.
• Possession of a California driver’s license, Class C.
• Must obtain and maintain a valid California Class B Commercial Driver License.

Responsibilities

• Operate public transit buses and transport passengers.
• Perform safety inspections and customer service duties.
• Collect fares and assist passengers with special needs.

Skills

Customer Service

Communication

Safety Protocols

Education

High School diploma or equivalent

Job description

Coach Operator (BREEZE) | Government Jobs page has loaded.

North County Transit District

$23.00 Hourly

Location

CA 92058, CA

Full-time

Job Number

FY2025-00065

Bus Operations Division

Opening Date

05/20/2025

Closing Date

6/27/2025 at 11:59 PM Pacific Time (US & Canada); Tijuana

The primary responsibilities of the Coach Operator are to , under direct supervision, operate public transit buses, transport passengers, provides customer service, and perform safety inspections of bus equipment to assure their safe, efficient , and on-time operation.

Distinguishing Characteristics

This position is distinguished by the skills required to operat e a bus along designated routes, ensuring passenger safety and comfort, and providing customer service while maintaining on time performance goals . Operators are required to have a valid California Class B driver’s license with a irbrakes and Passenger Endorsement and must be able to navigate the complex city streets of San Diego County , handling various traffic and weather conditions. They assist passengers, including those with special needs, and manage potentially stressful situations. The role requires strong communication and customer service skills, physical stamina, and adherence to North County Transit District’s (NCTD’s) safety protocols. NCTD offers comprehensive paid training, including permit, classroom , and hands-on instruction, along with ongoing further educational opportunities. The position also requires flexibility in work hours, as shifts may include nights, weekends, and holidays.

Supervision Received and Exercised

A Coach Operator at NCTD receives direct supervision from the Bus Operations Managers who monitor performance, ensure adherence to schedules, and provide ongoing training and feedback. While operators do not exercise direct supervision over other employees, they are responsible for independently managing passenger safety and handling situations that may arise during their shift. Operators follow established protocols and guidelines set by their supervisors to ensure safe and efficient service delivery.

Working Conditions

Normal working conditions for this position are working with regular exposure to odors or fumes, working on slippery or uneven surfaces, exposure to moving machinery and/or vehicles, exposure to outdoor weather including extreme heat, cold, dampness and/or humidity, extensive safety training and/or use of protective devices and personal protective gear, work irregular hours, split shifts, weekends, holidays, and work after designated regular hours in case of special assignments or emergencies.

Examples of Duties

Essential Functions

Duties may include, but are not limited to , the following:

Collects fares and transports passengers on public transit buses.

• Operators a transit bus safely , courteously, and efficientl y, while maintaining schedule adherence.
• Knowledgeable about all routes, transfer points, and fare structures at assigned division.
• Performs a complete pre- trip inspection of the bus, safety checks on equipment, and informs maintenance when adjustments or repairs are necessary, at completion of assignment.
• Refers to and implements route maps, time schedules, and instructions for pull-outs, pull-ins, and detours .
• Provides schedule, route, and fare information to passengers seeking assistance .
• Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp.
• Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken.
• Receives and transmits two-way radio messages involving accidents, emergencies, or bus related matters .
• Reports hazardous or dangerous conditions along bus routes and at passenger loading zones, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity; alters route if required and approved.
• Maintains an acceptable driving record and complies with all state and local traffic regulations and NCTD policies and procedures.
• Completes any reports as necessary or requested by division management.
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of NCTD are carried out.
• Other duties as assigned.

Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education

High School diploma or equivalent preferred

Experience

Must be 21 years or older

Certificates/Licenses

Possession of and the ability to maintain a California driver’s license, Class C, with less than 6 points in the prior 36 - month period and no DUIs in the prior 7 years.

• Must be able to obtain and maintain access to Marine Corp Base Camp Pendleton.
• Must be able to obtain a permit and a valid California Class B Commercial Driver License with P (Passenger) and airbrake endorsement before completion of training
• Valid California Verification of Transit Training (VTT) Card
• Valid Medical Examiner's Certificate (MEC)
• Must pass NCTD Coach Operator course at Operations Central Instruction (OCI)
• Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations

General Requirements

E xhibit s a friendly, professional , and customer-service oriented demeanor continuously .

• E xceptional relationship-building skills to deal competently with individuals at all levels of responsibility and authority.
• Exercise sound judgment in stressful situations within scope of responsibility.
• Communicate courteously and effectively with other employees and the general public .
• Push, pull, and secure wheelchairs up to 275 pounds.
• Lift up to 35 pounds
• Ability to work in all weather conditions and temperatures and be able to step, climb, walk, and sit for long periods .
• Understand and follow detailed oral and written instructions.
• Follow safety rules and ensure passengers are safe.
• Ability to r ead, write, speak, and understand English.

Supplemental Information

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to s it for long periods of time, o perate a radio or other telecommunications device and communicate through the medium, s tand , b end or twist at the neck, waist and/or knees, p ush and/or pul l , m oderate lifting or carrying 26-50lbs, d riv e and/or opera te heavy equipment, u s e equipment requiring high hand and finger dexterity, o perat e foot pedals, and c ommunicat e through speech in the English language required .

Driving and/or operating heavy equipment

• Using equipment requiring high hand and finger dexterity
• Operating foot pedals

Application Information: All applicants must complete and submit an online application at www.gonctd.com/careers . A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. NCTD is an Equal Opportunity Employer.

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