Co-op Student - AI Delivery & Support

Cadillac Fairview; Toronto; On-site; CAD 27,000 - 39,000; Full time

Job summary

Cadillac Fairview is seeking an AI Delivery Support role to join the AI Product Delivery team for a January to May 2027 term. You will assist with strategy, deployment, and adoption of AI initiatives and provide end-user support to employees navigating new AI tools.

The role emphasizes administrative tasks, documentation, risk assessment, and ensuring data security in line with IT policies. Ideal candidates are STEM or business students in 2nd year or higher with a passion for enterprise AI and

Qualifications

• Post-secondary education: enrolled in 2nd year or higher of a university degree program (preferably STEM or Business).
• Proficiency with AI platforms and practical enterprise applications.
• Excellent knowledge of AI platforms, preferably Google Gemini/Enterprise and Claude.

Responsibilities

• Support the strategic delivery, deployment, and adoption of AI initiatives across the organization.
• Provide high-quality, customer service-oriented end-user support to help employees navigate and maximize new AI tools.
• Conduct daily administrative and operational tasks to support the AI portfolio and project management efforts.
• Assist with the creation and maintenance of technical documentation.
• Identify opportunities, risks and constraints for IT to enhance the business.
• Ensure corporate data is secured in accordance with IT security policies.
• Maintain a good understanding of the organization’s business units’ functions and processes.

Skills

Customer service

Team player

Excellent communicator

Project management

Independent worker

Curious/problem solving

Prompting AI tools

Explain AI concepts to non-technical

Analytical thinking

Data privacy awareness

Education

University degree candidate (2nd year or higher)

Tools

Google Gemini

Claude

Job description

Role Impact

Provide support to the AI Product Delivery team to execute AI delivery initiatives, conduct administrative tasks related to the AI portfolio, and provide comprehensive end-user support across Cadillac Fairview. This is a term opportunity from January 2027 to May 2027.

What you will deliver

• Support the strategic delivery, deployment, and adoption of AI initiatives across the organization.
• Provide high-quality, customer service-oriented end-user support to help employees navigate and maximize new AI tools.
• Conduct daily administrative and operational tasks to support the AI portfolio and project management efforts.
• Assist with the creation and maintenance of technical documentation.
• Identify opportunities, risks and constraints for IT to enhance the business.
• Ensure corporate data is secured in accordance with IT security policies.
• Maintain a good understanding of the organization’s business units’ functions and processes.

What your strengths are

• Exceptional customer service-oriented attitude with an eagerness to learn new technologies.
• A team player with strong interpersonal skills.
• Excellent communicator, verbal and written.
• Able to manage concurrent projects, meet deadlines and work independently.
• Professional image and demeanor.
• A curious, self-starter approach to investigating and resolving AI tool limitations, unexpected outputs, or user difficulties.
• Proficiency in crafting effective prompts and interacting with large language models, specifically Google Gemini and Claude.
• Ability to break down complex technical AI concepts and explain them clearly to non-technical end-users during training and support sessions.
• Strong analytical skills to review and validate AI-generated content for accuracy, relevance, and formatting.
• Foundational understanding of corporate data privacy, security principles, and safe AI usage practices within an enterprise environment.
• Aptitude for analyzing daily business processes to identify opportunities where AI tools can enhance efficiency or automate administrative tasks.

What you need to succeed

• Post-secondary education: enrolled in 2nd year or higher of a university degree program (preferably STEM or Business).
• Well-versed in artificial intelligence concepts, modern AI platforms, and practical enterprise applications.
• Excellent knowledge of AI platforms, preferably Google Gemini/Enterprise and Claude.

Minimum starting hourly rate of $24.00. The actual base pay offered will consider several factors including, but not limited to the role, experiences, skills & qualifications, location, market and internal considerations; with this context, CF reserves the right to pay above this range.

Why you should join us

At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

Are you someone who believes in our values?

• Aim Higher – we strive to exceed expectations
• Own Your Expertise – we empower ourselves and each other
• Collaborate Effectively – we bring the right people together to get the right results
• Engage with Empathy – we objectively consider the needs of others
• Embrace Change – we drive, learn from, and adapt to change

At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email [e-mail].

This posting is for a vacant position. CF may use artificial intelligence (AI) technology, alongside human review, to assist in screening and assessing applicants for this position.