Co - Manager

WHSmith North America; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global travel retailer is seeking a Co-Manager to support floor operations at Calgary International Airport. The role emphasizes sales, customer service, and operational excellence, offering a dynamic work environment with exceptional training and career growth opportunities.

Benefits

FREE Life Insurance

Paid Time Off

401k with company match

Employer Paid Parking

Employee Discount

Bonus & SPIFF Potential

Amazing training & career path

Qualifications

• 1+ years of Retail Store Management Experience.
• Ability to communicate effectively with diverse individuals.
• Proven record of managing multiple tasks successfully.

Responsibilities

• Assist the GM in overall floor operations.
• Focus on sales and KPIs.
• Create customer experiences for travelers.

Skills

Communication

Task Management

Job description

Share this job as a link in your status update to LinkedIn.

Job Title

Co-Manager

Location

Calgary International Airport (YYC) - Calgary, AB, CA (Primary)

Job Type

Full-time

Category

Customer Service

Job Description

We have amazing locations inside the Calgary International Airport and are looking for a Co-Manager to assist the GM in overall floor operations with an emphasis on sales and KPIs. If you want to turn customer service into a customer EXPERIENCE for travelers, then come join us!

We are travel retail and are back with a BANG! Our stores are primarily in Casinos, Resorts, and Airport locations, ranging from high-end fashion to candy, luxury luggage, electronics, and sundries. Look us up and be amazing! www.marshallretailgroup.com.

What do we offer:

• FREE Life Insurance
• Short- & Long-Term Disability Insurance
• Generous Paid Time Off
• 401k with company match
• Employer Paid Parking
• Amazing Employee Discount at all our stores
• Bonus & SPIFF Potential
• Amazing training & career path

Job Requirements:

• 1+ years of Retail Store Management Experience
• The ability to communicate effectively with strangers from all over the world
• Proven track record of managing multiple tasks and projects successfully
• Must have a satisfactory Airport Badging Process

APPLY TODAY! We can’t wait to meet you!

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries. WHSmith North America, including Marshall Retail Group (MRG) and InMotion, accounts for over half of the company's international store estate, featuring successful retail stores in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique customer experiences through distinctive store concepts that highlight local culture and community. InMotion Entertainment Group is the largest airport-based electronics retailer globally, offering lifestyle products and electronics such as headphones, mobile power, Bluetooth speakers, and travel accessories.

EEO/ADA/DFWP

Marshall Retail Group/InMotion is committed to a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sexual orientation, national origin, age, gender identity, military/veteran status, marital status, disability, or any other legally protected basis. We value passion and skills in a dynamic, inclusive workplace.