Club Level Concierge

Marriott Hotels Resorts; Dorval; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hospitality company in Dorval is seeking a part-time club lounge attendant to ensure guest satisfaction by managing seating, preparing beverages, and maintaining cleanliness. Ideal candidates should have a high school diploma and be ready to engage positively with guests in a dynamic environment. Join us to provide exceptional service and enjoy a workplace that values diversity.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Monitor the club lounge for guest service and safety.
• Prepare and serve beverages as required.
• Maintain cleanliness of the bar area.
• Document incidents and communicate replenishment needs.
• Ensure professional appearance and guest relations.

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Monitor the club lounge for seating availability, service, safety, and the wellbeing of guests. Maintain cleanliness and condition of the bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition necessary supplies and transport supplies from storeroom to the bar setup area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in the department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to the manager. Follow all company policies and procedures. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Anticipate and address guest service needs. Assist individuals with disabilities and thank guests with genuine appreciation. Communicate clearly and professionally. Prepare and review written documents accurately. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues and support the team to reach common goals. Comply with quality assurance standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for extended periods or entire shifts. Perform other reasonable duties as requested by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience required.

Supervisory Experience: No supervisory experience required.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other legally protected categories.

Notification to Applicants: Montreal Airport Marriott In-Terminal Hotel complies with applicable provincial legislation and provides accommodations to job applicants needing assistance. If you require an accommodation related to this job posting, online application, or interview, please contact our Human Resources team via phone or email. This contact information is solely for accommodation requests during the recruiting process.

Key Skills

Logistics & Procurement, Health Education, Gynecology, Marine Biology, Government

Employment Type: Part-Time

Experience: Years

Vacancy: 1