Club Attendant - Burnaby Metrotown

GoodLife Fitness; Burnaby; On-site; CAD 12,000 - 14,000; Full time

Benefits offered by this job

Free fitness membership

Training and development

Career advancement

Competitive total rewards package

Fun and energetic atmosphere

Job summary

GoodLife Fitness in Burnaby is seeking a Club Attendant to keep the club clean, safe and member-ready while ensuring a friendly experience on the workout floor. You will clean equipment, stock supplies, maintain changerooms, and assist Members with questions, delivering great service daily.

CPR-A & AED certification is required. The role emphasizes initiative, teamwork, and strong organizational skills in a fast-paced gym environment with opportunities for career growth.

Qualifications

• CPR-A & AED certification required.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide clean, safe and friendly in-Club experience for Members.
• Clean equipment, towels, supplies; report maintenance needs.
• Stock consumables and maintain changerooms and surfaces.
• Unload supplies, stock shelves; perform regular pool/whirlpool checks.
• Support members on the gym floor and direct questions appropriately.

Skills

CPR-A & AED Certification

Time management

Approachability

Independent work

Organizational skills

Initiative

Communication skills

Job description

## **CLUB ATTENDANT****Who is a Club Attendant?**The Club Attendant is responsible for providing a clean, safe and friendly in-Club experience for all Members. **What will you be doing?**Club Readiness:Ensure the Club is clean, tidy and Member ready at all times through performing the following duties: * Thoroughly clean all equipment; immediately report any maintenance needs.* Wash, dry and fold towels to keep up with Member demand.* Ensure that all consumable supplies are stocked at all times, e.g., paper towels, shampoo/ conditioner etc.* Empty all garbage cans in the Club.* Ensure changerooms are maintained, cleaned and ready for Member use* Maintain surfaces based on seasonal needs* Unload supplies and stock shelves as required.* Complete regular Pool/Whirlpool checks (where applicable/as required).* Maintain tanning room and bed cleanliness; immediately report maintenance needs.* Perform other cleaning duties as requiredMember Experience**:** In addition to the duties listed above, the Club Attendant is responsible to enhance the Member Experience through positive interactions while on the workout floor* Acknowledge and greet Members while carrying out duties* Be Pleasant and Present with every interaction* Assist members with questions by directing them to the appropriate person as necessary* Complete any required Learning and attend meetings as required.**Do you have what it takes?*** CPR-A & AED Certification* Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.* Action Oriented: Puts a lot of effort into their activities. Motivated and takes on challenges with energy. Takes on opportunities or initiatives eagerly and decisively.* Time Management: Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.* Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener* Ability to work independently* Excellent organizational skills* Ability to take initiative with a sense of urgency* Ability to fully understand and embrace the company culture* Communicate effectively and professionally with Associates and Members**What's in it for you*** Ongoing training and development to ensure a long and successful career path* Career advancement opportunities* Competitive Total Rewards Package* FREE Fitness membership* Fun and energetic atmosphere to come to every day!**Compensation:**It is expected that the selected candidate will start at a base wage of $18.25. The annual range of expected compensation for the position is $11,800 - $13,800 determined by the expected total number of scheduled hours per year, performance and time in position.