CloudOps Administrator

Canadian Bank Note Company, Limited; Ottawa; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company in secure technology solutions is seeking a CloudOps Administrator for a permanent, full-time role in Ottawa, ON. Your key responsibilities will include configuring and managing cloud services, performance monitoring, and ensuring security and reliability of systems. This hybrid role requires strong experience in system administration, excellent problem-solving skills, and a commitment to continuous improvement, all in a supportive work environment.

Benefits

Industry-leading pension plan with company matching

Comprehensive health, medical, and life insurance

Access to virtual and telehealth services

Progressive fertility, adoption, and surrogacy benefits

Qualifications

• 4-7 years of experience in system administration with cloud operations.
• Certifications in CompTIA Server+, Microsoft Azure, or AWS are assets.
• Familiarity with system administration principles, AWS or Azure development.

Responsibilities

• Configure, monitor, and manage cloud instances for Bahamian government customers.
• Implement security measures and backup plans to ensure high availability.
• Provide technical support and maintain comprehensive documentation.

Skills

Cloud Administration

Performance Monitoring

Security Management

Backup and Recovery

Troubleshooting

Documentation

Analytical Skills

Problem Solving

Education

Bachelor’s degree in computer science or Information Technology

Job description

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.
  
  

Job Description

Internal Job Title: CloudOps Administrator

Job Type: Permanent, Full-Time

Job Location: Ottawa, ON

Work Model: Hybrid

Position Summary

As a Cloud Ops Administrator you will be responsible for configuring, monitoring, managing the cloud instances of CBN solutions for our Bahamian government customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

Responsibilities

• Cloud Administration:
• Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components. Leverage automation tools to enhance outcomes.
• Performance Monitoring and Tuning:
• Monitor system and database instances performance, identify issues, and optimize performance.
• Security Management:
• Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.
• Backup and Recovery:
• Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
• Troubleshooting and Support:
• Provide technical support for system and instances in test and production environments.
• Documentation:
• Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.
• Various other Duties and Responsibilities
  
  

Qualifications

Knowledge and Experience

Education:

• Bachelor’s degree in computer science, Information Technology (or a related field) or an equivalent combination of relevant education and work experience.
  
  

Certifications:

• CompTIA Server+, Microsoft Certified: Azure Administrator Associate, AWS Associate certification or similar are assets.
  
  

Knowledge:

• System administration principles, AWS or Azure development, network protocols, security best practices, Dev OPS experience is a Plus.
  
  

Experience:

• 4-7 years of experience in system administration with cloud operations, Kubernetes, Helm, either AKS or EKS.
  
  

Soft Skills:

• Strong analytical and problem-solving skills, excellent communication abilities, attention to detail, and the ability to work independently and as part of a team.
  
  

Competencies:

• Organizational skills, adaptability, and a proactive approach to identifying and solving issues.
  
  

Technical Environment

• Operating Systems: Linux, Windows Server, cloud instances.
• Hardware: Servers, Storage (SAN/NAS), Switches, Routers, VLAN
• Networking: Firewalls, VPN, VLANs
• Software: Apache, Tomcat
• Virtualization: VMware, JVM
• Containerization/Orchestration: Docker, Kubernetes
• Deployment/Configuration: Puppet, Terraform, Ansible, Bicep, Helmchart
• SQL and Scripting: SQL, Python, PowerShell, Bash, Ruby
• Security: Active Directory, Kerberos, LDAP, TLS, Bitlocker, LUKS
• Tools: Git, OpenSSL, tcpdump, Wireshark, PowerCLI, Sysinternals Suite, BIRT
  
  

Mandatory Requirements

• Language(s): Fluency in English (reading, writing, speaking)
• On-call: Ability to work on-call rotation (1 day on/4 days oof)
• Travel: Ability to travel internationally (passport required) approx. 2-6 weeks/year
  
  

Additional Information

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.