Cloud System Analyst

Charger Logistics Inc; Brampton; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. seeks a Cloud System Analyst to provide first-line support for cloud infrastructure and assist in deploying cloud-based services.

You will monitor performance, troubleshoot issues, and work with senior IT staff to resolve complex problems, ensuring secure and efficient cloud environments. Qualifications include a BS/IT-related degree or internships, solid knowledge of cloud concepts (IaaS, PaaS, SaaS), and experience with AWS, Azure, or GCP.

Qualifications

• Bachelor's degree or internships in a relevant field (CS/IT) preferred.
• Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS).
• Familiar with cloud providers (AWS, Azure, GCP).
• Excellent problem-solving and analytical skills; able to troubleshoot technical issues.

Responsibilities

• Provide first-line support for cloud infrastructure issues, including troubleshooting and incident management.
• Assist in implementation and configuration of cloud-based systems; ensure integration with existing IT.
• Monitor cloud performance and propose optimizations for efficiency.
• Collaborate with senior IT professionals to resolve complex cloud-related problems.
• Respond to user inquiries and document support activities.

Skills

Networking basics

Virtualization

Cloud concepts

Communication skills

Analytical thinking

Education

Bachelor's degree or internships in CS/IT

Tools

AWS

Azure

GCP

Job description

Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are seeking a highly motivated and skilled individual to join our team as a Cloud System Analyst. In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure.

Responsibilities

• Provide first-line support for cloud computing infrastructure issues, including troubleshooting, incident management, and resolution.
• Assist in the implementation and configuration of cloud-based systems and services, ensuring smooth integration with existing IT infrastructure.
• Monitor cloud infrastructure performance, identify potential issues, and propose solutions to optimize system efficiency.
• Collaborate with senior IT professionals to analyze and resolve complex technical problems related to cloud-based applications and services.
• Respond to user inquiries and support requests, providing timely and effective resolutions.
• Document support activities, including technical issues, solutions, and troubleshooting steps, ensuring comprehensive and up-to-date records.
• Stay up to date with emerging cloud technologies and trends, and proactively propose improvements to enhance the efficiency and security of cloud-based systems.
• Collaborate with cross-functional teams to contribute to the development and deployment of new cloud-based projects.
• Assist in the maintenance and administration of platforms, ensuring system stability and performance.
• Participate in on-call rotations and provide after-hours support when required.

• Basic knowledge of networking concepts (TCP/IP, DNS, VPN, etc.) and virtualization technologies is required.
• Bachelor's degree or internships in a relevant field, such as Computer Science, Information Technology, or a related discipline is preferred.
• Must have strong understanding of cloud computing concepts, principles, and architectures, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Must be Familiar with cloud service providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) and their respective offerings.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues and propose effective solutions is a must.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
• Certifications in cloud technologies (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) will be an asset.

• Competitive Salary
• Healthcare Benefit Package
• Career Growth