Cloud Support Engineer

KBC A Yokogawa Company; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Canada is looking for a Technical Solutions Consultant to manage real-time data and cloud applications with a focus on Microsoft Azure. You will build and maintain customer relationships, ensuring clear communication and efficient service delivery. Essential experience includes relational databases and language development. Competitive salary and benefits offered.

Benefits

Competitive salary and performance-based bonuses

Extended healthcare and wellness benefits

Retirement plan with employer contributions

Opportunities for professional development

Qualifications

• Experience in managing real-time data and cloud applications, especially Microsoft Azure.
• Expertise in developing prototype systems and demonstrations.

Responsibilities

• Manage cloud platforms and infrastructure.
• Support cloud-based applications and implement automation.
• Deliver seamless service experience, ensuring customer satisfaction.

Skills

Relational databases or time-series data

Practical application of development languages (Python, NodeJS, PowerShell, C#)

Exceptional communication skills

Ability to manage projects or programs

Job description

Join us to apply for the Technical Solutions Consultant role at KBC, a Yokogawa Company.

Are you an expert in managing real-time data and cloud applications, with a focus on Microsoft Azure? If you are passionate about applying your technical knowledge to solve challenges and provide consulting to bridge technology services and customer satisfaction, join our team at KBC, where innovation meets opportunity and help us shape the future.

About Us: KBC is dedicated to driving sustainable change for our planet. With over 40 years of experience and 18 offices worldwide, we deploy world-class technology and expertise in energy and process management. As a leader in Digital Energy Management and Carbon Emissions Management, we innovate with award-winning technologies for low and no carbon processes, delivering robust automated surveillance to meet our clients' sustainability goals. We know how to roadmap to net zero and beyond.

Job Purpose: As a DaaS Senior Consultant, your role will be critical in managing real-time data and cloud applications, especially focusing on Microsoft Azure. You will utilize your specialized knowledge to address customer challenges and propose effective solutions.

Building and maintaining customer relationships will be key, with an emphasis on the technical aspects of our services. You’ll act as a bridge between customers and our services, ensuring clear and effective communication.

Your responsibilities include managing cloud platforms and infrastructure, supporting KBC’s cloud-based applications, implementing automation, optimizing logging and monitoring, and enhancing the confidentiality, integrity, and availability of our services. Your ultimate goal is to deliver a seamless and efficient service experience, ensuring customer satisfaction and service excellence.

Essential Experience:

• Relational databases or time-series data
• Practical application of development languages (Python, NodeJS, PowerShell, C#)
• Proposing and building prototype systems and demonstrations
• Exceptional communication skills to clearly depict complex technical issues
• Ability to manage projects or programs

Company Benefits:

• Competitive salary and performance-based bonuses
• Extended healthcare and wellness benefits, including life insurance
• Retirement plan with employer contributions
• Opportunities for professional development and career advancement

KBC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology, Consulting, Customer Service

Industries: Oil and Gas, IT Services, IT Consulting