Cloud Support Engineer

Are you an expert in managing real-time data and cloud applications, with a special focus on Microsoft Azure? If you have a passion for applying your technical knowledge to resolve challenges and consulting for effective solutions as a bridge between technology services and customer satisfaction, join our team at KBC, where innovation meets opportunity and help us shape the future.

About Us: KBC are passionate about driving sustainable change for our planet. We have been working in this field for over 40 years. With 18 offices across the globe, we deploy world-class technology & expertise in energy & process management. As a leader in Digital Energy Management & Carbon Emissions Management, we innovate with novel, award-winning technologies for low and no carbon processes, and deliver robust and proven automated surveillance to meet our clients' sustainability goals. We know how to roadmap to net zero and beyond and how to deliver it.

Job Purpose: As a DaaS Senior Consultant, your expertise will be critical in managing real-time data and cloud applications, with a special focus on Microsoft Azure. Your role will be to utilize your specialized knowledge to address customer challenges and inquiries, proposing effective solutions.

Building and maintaining relationships with customers will be a key part of your role, with an emphasis on the technical aspects of our services. You’ll be a bridge between customers and our services, ensuring clear and effective communication.

Your responsibilities will include managing cloud platforms and infrastructure through code, implementing automation, optimizing logging and monitoring, and enhancing the confidentiality, integrity, and availability of our services. Ultimately, your objective is to deliver a smooth and efficient service experience for all our customers. Your role is pivotal in ensuring customer satisfaction and service excellence.

Shortlist of Essential Experience:

1. Azure Cloud Services
2. Relational Databases or time-series data
3. Infrastructure as Code (IaC) using Terraform/Ansible
4. Practical applications of a development language (Python, NodeJS, PowerShell, and/or C#)
5. IIoT
6. Networking, troubleshooting LAN/WAN
7. Proposing and building prototype systems and system demonstrations
8. Exceptional communication skills in order to clearly depict complex technical issues and difficult project situations for resolution
9. Ability to manage projects or programs

Company Benefits:

• Competitive salary and performance-based bonuses.
• Extended healthcare and wellness benefits, including life insurance.
• Retirement Plan with employer contributions.
• Vacation entitlement.
• Opportunities for professional development and career advancement.

KBC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.