Cloud Resiliency Engineer (Bilingual Spanish & English)

Concentrix; Canada; Remote; CAD 85,000 - 110,000; Full time

Job summary

A global technology and services leader is seeking a Cloud Resiliency Engineer to improve the reliability and recoverability of cloud environments. The ideal candidate will have over 5 years of experience in disaster recovery design, strong communication skills in both Spanish and English, and a deep understanding of Microsoft Azure architecture. This role offers the opportunity to support clients while ensuring their cloud infrastructures are robust against disruptions.

Qualifications

• Minimum 5+ years of hands-on experience in high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
• Solid understanding of Azure architecture including infrastructure and monitoring services.
• Familiarity with cloud-native resiliency patterns and SRE methods.

Responsibilities

• Support customers through focused technical engagements for cloud environments.
• Assess cloud infrastructure and resiliency processes end-to-end.
• Deliver actionable recommendations for improving recovery from disruptions.

Skills

Microsoft Azure expertise

Disaster recovery design

Business continuity planning

Incident response coordination

Bilingual in Spanish and English

Tools

Microsoft Azure

ITIL

Job description

Job Title: Cloud Resiliency Engineer (Bilingual Spanish & English)

We're Concentrix, the intelligent transformation partner, solution-focused, tech-powered, and intelligence-fueled. We're a global technology and services leader that powers the world’s best brands.

The Concentrix Technical Product Services team integrates world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.

As a Cloud Resiliency Engineer, you will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. You will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes.

This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions. Must have excellent English and Spanish communication skills.

Required Qualifications

• Minimum 5+ years of hands-on experience in high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
• Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
• Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.

Certifications

• Microsoft Certified: Azure Solutions Architect Expert
• ITIL Foundation Certification
• Microsoft Certified: Azure Administrator Associate.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a California resident, please note that you have read and have access to the Job Applicant Privacy Notice for California Residents.