Cloud Production Support

TEEMA; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a proficient Cloud Production Support Specialist to manage production support for cloud services, specifically within AWS. This hybrid role requires strong AWS expertise, solid understanding of ETL processes, and the ability to work with various stakeholders during deployment phases. Ideal candidates will have experience in logging, troubleshooting, and supporting production environments, contributing to minor enhancements and change management.

Qualifications

• Experience working in AWS platform.
• Knowledge of AWS services like EC2, S3, Lambda, Glue.
• Understanding of Production Support Process L1, L2, L3 & SLAs.

Responsibilities

• Analyze logs and configurations to troubleshoot production issues.
• Perform release support and sanity checks after patches.
• Coordinate with stakeholders during major releases.

Skills

AWS

AirFlow

Pyspark

ETL processes

Troubleshooting

Job description

Job Title:Cloud Production Support
Job ID:80425
Location: Toronto, Ontario – Hybrid

Overview:
Client is looking for someone who have worked through Cloud Support implementations in production and worked in an enterprise setup in the
stack.

What you must have:

• Experience working in AWS platform

• Have sound knowledge on AWS Services like EC2, S3, Lambda, Glue, CloudWatch, ETL Services (Glue Job, Redshift, Athena)

• Good knowledge in AirFlow, Pyspark

• Experience with DB Queries (basic joins)

• Have good understanding of ETL processes

• Should have very good knowledge on Production Support Process L1, L2, L3 & SLA’s

• Should be able to Analyze logs, configuration and data to troubleshoot.

• Should have good knowledge on Vulnerability and Patch management resolution.

• Should be able to perform Release Support: Sanity Checks after patch and co-ordinate with multiple stake holders for major releases.

• Should perform Minor Enhancements & follow Change management process.

• Should have good knowledge on Preparation and support for production deployment.

For more information about TEEMA and to consider other career opportunities, please visit our website atwww.teemagroup.com