cloud operations manager

Freshslice Pizza; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a dynamic and rapidly growing franchise organization as a Franchise Operations Manager. This role is pivotal in ensuring the success of franchise locations through strategic guidance, operational support, and performance analysis. You will collaborate closely with franchisees to drive compliance, enhance customer service, and optimize business performance. This is an exciting opportunity to be part of a leading brand in the food industry, offering a supportive environment where your contributions will directly impact growth and success. If you're passionate about franchising and have a knack for coaching and analysis, this role is perfect for you.

Benefits

Dental care

Discounted or free food

Extended health care

Vision care

Annual Performance Bonus

Commission pay

Retention bonus

Qualifications

• 1+ years of experience in multi-unit/franchise operations.
• Proven ability to analyze performance metrics and drive business results.

Responsibilities

• Serve as the primary business consultant for assigned franchisees.
• Analyze financial performance and market trends to identify opportunities.
• Conduct regular field visits to assess operations and maintain relationships.

Skills

Multi-unit/franchise operations

Food & Beverage management

Performance analysis

Communication skills

Coaching skills

Interpersonal skills

Microsoft Office Suite

Job description

Title posted on indeed.com - Franchise Operations Manager

Posted on May 01, 2025 by Employer details Freshslice Pizza

Cloud Operations Manager

Title posted on indeed.com - Franchise Operations Manager

Posted on May 01, 2025 by Employer details Freshslice Pizza

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Job details

Why work at Freshslice? We are Canada’s #1 Pizza by the slice & fastest-growing Franchise. We are expanding rapidly and have 10,000+ applicants looking to franchise with us. Our system is unique and rooted in a foundation of productivity and partnership. Be a part of revolutionizing the franchising model!

The Franchise Performance Manager plays a vital role in ensuring the consistent and profitable operation of our franchise locations. This role involves providing operational support, coaching franchisees, ensuring brand compliance, and driving overall business performance through strategic guidance and analysis.

Key Responsibilities:

• Serve as the primary business consultant for assigned franchisees, providing strategic and operational support.
• Analyze financial performance, KPIs, and market trends to identify areas of opportunity and improvement.
• Conduct regular field visits and virtual meetings to assess operations, deliver training, and maintain strong relationships.
• Ensure franchisees are compliant with brand standards, operational procedures, and customer service expectations.
• Collaborate with internal departments (marketing, training, product) to implement new initiatives and share franchise feedback.
• Assist in the development and execution of business plans, sales strategies, and local marketing efforts.
• Support new store openings through pre-opening training and post-launch coaching.
• Report on franchisee performance to senior leadership and contribute to the continuous improvement of franchise operations.

Responsibilities:

• Conduct regular store visits to assess operational performance, identify areas for improvement, and ensure compliance with company policies and procedures.
• Set sales targets, monitor performance metrics, and implement strategies to achieve and exceed sales goals.
• Manage budgets, expenses, and inventory levels to optimize profitability and reduce costs.

Requirements:

• 1+ years of experience in multi-unit/franchise operations.
• 1+ years of Food & Beverage management experience.
• Proven ability to analyze performance metrics and drive business results.
• Strong communication, coaching, and interpersonal skills.
• Willingness to travel.
• Proficient in Microsoft Office Suite.
• Have a vehicle to travel within the district as required.

Bonuses:

• Annual Performance Bonus
• $50,000 bonus for referral of a Master Franchisee
• $25,000 bonus for referral of an Area Representative Ownership
• $15,000 bonus for referral of a Full-Ownership Franchise Partner
• $5,000 bonus for referral of a Director of Franchise Sales (must be full time, exclusive & live in the area)
• $1,000 bonus for each successful location you find.

Job Types:

Full-time, Permanent

Pay:

$80,000.00-$120,000.00 per year

Additional pay:

• Bonus pay
• Commission pay
• Retention bonus

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Vision care

Schedule:

8 hour shift

Application question(s):

In a similar role to this, how many locations did you oversee at one time?

Experience:

• Franchise: 1 year (preferred)
• F&B Industry: 1 year (required)
• District, Regional, Multi-unit Manager: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location:

• Location Vancouver, BC
• Workplace information On site

Salary:

$80,000 to $120,000 per year annually

• Terms of employment: Permanent employment, Full time
• Starts as soon as possible
• Vacancies: 1 vacancy

Source:

indeed.com #9729736726

Location:

Vancouver, BC

View the full job posting on indeed.com

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