Cloud Operations Engineer II

PowerSchool Group LLC; Brampton; Hybrid; USD 59,000 - 104,000; Full time

Job summary

An established industry player in educational software is seeking a Cloud Operations Engineer to join their innovative team. This role focuses on designing, deploying, and optimizing cloud infrastructure while ensuring the performance and security of applications. You'll be responsible for managing database systems, executing incident resolutions, and enhancing customer experiences through performance tuning. With a commitment to personalized education, this opportunity offers a dynamic work environment where your contributions will directly impact the educational landscape. If you're passionate about technology and eager to make a difference, this role is for you.

Benefits

Comprehensive Insurance Coverage

Flexible Spending Accounts

Short-Term and Long-Term Disability

401(k) plan

Generous Parental Leave

Unrestricted paid time off

Wellness Program

Tuition Reimbursement

Pet Insurance

Identity Theft Protection

Qualifications

• 4+ years experience as a Database Administrator.
• Strong knowledge of cloud platforms and database services.

Responsibilities

• Design, deploy, and manage cloud infrastructure and services.
• Monitor and optimize database performance and security.

Skills

MySQL

PostgreSQL

Oracle Database Administration

RDBMS

AWS Aurora

Shell Scripting

Site Reliability Engineering

Database Optimization

Education

Bachelor's degree in Computer Science

Equivalent degree or relevant years of experience

Tools

AWS

Azure

Oracle Enterprise Manager

Job description

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure.

Responsibilities

Description

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues. This role requires expertise in cloud platforms, automation, and best practices.

Your day-to-day job will consist of:

• Responsible for execution of day-to-day tasks related to monitoring and managing moderately complex database systems and infrastructure to ensure service availability and data security
• Execute ticket triage, investigation and resolution of reported incidents; Participate in 24x7 on-call rotations to resolve incidents in support of production systems
• Monitor and configure systems resources (memory, disks space & CPU utilization)
• Improve customer experience with performance tuning and database optimization
• Manage and perform database server software patches and updates
• Performs root cause analysis on trended database incidents and major outages up through the application stack
• Develops automation that can trigger off a variety of industry standard monitoring tools to resolve common issues in the environment or maintain operating levels

Qualifications

Minimum Qualifications

• Minimum of 4 years’ experience as an MySQL / PostgreSQL / Oracle Database Administrator
• Bachelor’s degree in Computer Science, Information Systems, equivalent degree, or relevant years of experience
• Strong working knowledge of RDBMS
• Strong working knowledge with Windows, Linux or Ubuntu
• Strong working knowledge of AWS Aurora

Preferred Qualifications

• Experience with database replication and high availability
• Experience with cloud compute infrastructure such as Azure and AWS
• Experience with Cloud providers and their associated database services, such as AWS, AWS RDS or Azure
• Experience with data warehouses and Extract, Transform, Load (ETL)
• Experience with Site Reliability Engineering
• Experience with Shell Scripting, Batch Scripting, and Perl Scripting
• Experience with Oracle Enterprise Manager, OEM

Compensation & Benefits

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $59,300 - $103,700 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

EEO Commitment

PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [e-mail].

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