CLK 09R - Team Assistant

Government of British Columbia; Surrey; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Team Assistant to support operations in a dynamic environment focused on child welfare. This role demands exceptional organizational skills and the ability to manage multiple priorities effectively. You will be responsible for administrative tasks, including correspondence management and financial support, while maintaining confidentiality. Join a dedicated team committed to serving children and families, with opportunities for professional growth and a flexible work environment. If you are passionate about making a difference and thrive in a fast-paced setting, this position is an excellent fit for you.

Benefits

Flexible Work Options

Competitive Benefits

Learning Opportunities

Career Development Opportunities

Qualifications

• One year of administrative support experience in an office environment.
• Experience in a computerized environment using various applications.

Responsibilities

• Ensure smooth day-to-day operations related to the team.
• Manage correspondence and provide financial support services.

Skills

Administrative Support

Time Management

Organizational Skills

Customer Service

Confidentiality

Education

Grade 12 Graduation

Administrative Business Skills Course

Tools

Microsoft Office (Word, Excel, Outlook)

Integrated Case Management (ICM)

Management Information Systems (MIS)

Job description

The Team
The North and South Surrey Child Protection LSAs form a team composed of two Directors of Operations (Surrey North, Surrey South), four Office Managers and administrative staff, as well as a group of Team Leaders who sit on and off site. This team is responsible for overseeing operations and service delivery to children, youth, and families in North and South Surrey, specifically related to Child Welfare, as part of MCFD Service Delivery.

The Team Assistant will work closely with both Directors of Operations to ensure the smooth operation of the office, addressing Ministry and SDA priorities, providing direct support to the Directors with administrative functions such as human resources, payroll, correspondence, calendar and meeting management, records, and facilities.

The Role
In this position, you will ensure the smooth and efficient day-to-day operations related to this team. This includes managing correspondence, tracking various LSA and SDA wide information, coordinating with the larger Surrey North and Surrey South Leadership team as needed, and providing administrative and financial support services directly to the Directors.

The fast-paced nature of this role demands a candidate with a professional demeanor, exceptional time management and organizational skills, and the ability to maintain strict confidentiality.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent
• One year of administrative support experience in an office environment.
• Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications (Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications).
• Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

Preference may be given to applicants with one (1) or more of the following:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Experience creating and monitoring ongoing tracking systems that ensure adherence to mandated requirements.

For questions regarding this position, please contact [e-mail].

About this Position:
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

TheIndigenous Applicant Advisory Serviceis available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: YES- A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.