CLK 09R - Team Assistant

Government of British Columbia; Burns Lake; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

A regional government office in Burns Lake is seeking a Team Assistant to provide essential administrative support. The role involves interacting with clients and contributing to a close-knit team committed to child welfare. Ideal candidates will have experience in a computerized environment and customer service. Flexible work options available.

Benefits

Flexible work options

Commitment to diverse workplace

Competitive benefits

Qualifications

• Certificate or coursework and 6 months related experience.
• Secondary School graduation (Dogwood, GED) and 6 months related experience.
• Experience in a computerized environment using various computer applications.

Responsibilities

• Provide essential administrative and clerical support.
• Serve as a welcoming point of contact for clients.
• Contribute to the smooth operation of daily activities.

Skills

Computerized environment experience

Customer service skills

Ability to work independently and in a team

Education

Certificate or coursework

Secondary School graduation (Dogwood, GED)

Tools

Microsoft Office applications

Integrated Case Management (ICM)

Management Information Systems (MIS)

Job description

The Team
The Burns Lake office of the Ministry of Children and Family Development is a well-established, close-knit team of eight professionals dedicated to delivering child protection and resource services within the community. The team is known for its strong collaboration, respectful engagement with local Nations, and commitment to ensuring the safety and well-being of children and families.

The Role
The Team Assistant provides essential administrative and clerical support to the Burns Lake office, contributing to the smooth operation of daily activities and serving as a welcoming point of contact for clients. This role offers an opportunity to support meaningful work that directly benefits children, youth, and families in Burns Lake and the surrounding area.

Qualifications:
Education and Experience Requirements

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.
  

Related Experience may include

• Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
  

Preferences

• Preference may be given to applicants with administrative experience working with vulnerable children and families in a human/social services setting.
• Preference may be given to applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.

For questions regarding this position, please [e-mail].

About this Position:
Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent vacancies.
Burns Lake: Burns Lake is located close to the middle of the province, with 4,828 km of lake shoreline. The region is home to some of the province's largest freshwater lakes, activities like fishing and boating are very popular, as well as hiking, biking, snowmobiling and cross-country skiing. Located near Tweedsmuir Provincial Park, Burns Lake hosts the province's second-largest Aboriginal Day event annually.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating adiverse workplaceto represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

TheIndigenous Applicant Advisory Serviceis available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.
Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.

Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.